Print Page - LinkStation Quad -> Issues right out of the Box

Title: LinkStation Quad -> Issues right out of the Box
Post by: Chipazzo on March 19, 2009, 10:40:22 AM

Not a rant just some questions.

I bought a Linkstation Quad 4TB and had a drive failure within 4 hours of opperation. Also, the unit is quite noisy and seems to be the related to the fan vibrating against the enclosure.

I was using the torrent client and backing up form my home system when this happened.

The http manager did not specify what the error was. But drive 4 did seem to have some type of error. Hard to tell.

I restriped the drive back to Raid 5. It seems to be going well.

Should I return the product? How difficult and or quick coudl I get this done? Is the noise level normal or could there be somethingmechanically defficient.

Please reply with your experiences.

Thank you.

Message Edited by Chipazzo on 03-19-2009 10:44 AM

Title: Re: LinkStation Quad -> Issues right out of the Box
Post by: Voyager1000 on April 08, 2009, 05:41:43 PM

mine appears to have the same noise issue, comes and goes and I've only had it for an hour so I've called to return the unit.

I did comment to my wife that the shipper didn't use any packaging materials so the linkstation was just flopping around in a big empty box, maybe it's shipping related?

Title: Re: LinkStation Quad -> Issues right out of the Box
Post by: Dustrega on April 09, 2009, 07:41:17 PM

I have seen issues where devices right out of the box might have a HDD that has fallen off the RAID. Can't really say why but usually a RAID restructure does the trick. Let us know about the condition the device was received in shipping-wise :)

Title: Re: LinkStation Quad -> Issues right out of the Box
Post by: Chipazzo on April 12, 2009, 07:16:31 PM

I think the noise I experienced we due to a firewire drive I had running next to it. I isolated the new unit by placing a dry wash cloth underneath. Once I'm done migrating my firewire to the Linkstation the firewire's days are numbered anyway.

The issue with the Raid failing may have just been a bad drive. #4 in the unit kicked out twice.

Title: Re: LinkStation Quad -> Issues right out of the Box
Post by: Chipazzo on April 12, 2009, 07:18:29 PM

The place I ordered mine from did a horrifyingly bad job shipping it. They treated it like a pair of sneakers! The ship of the unit from Buffalo was much better. If I was Buffalo I'd stop letting this reseller sell it.

Title: Re: LinkStation Quad -> Issues right out of the Box
Post by: Dustrega on April 13, 2009, 01:12:53 PM

Unfortunately, this is a forum that isn't really monitored by what we should/shouldn't be doing with our re-sellers, however your response has been noted. Thanks for the feedback :)

Message Edited by Dustrega on 04-13-2009 01:13 PM

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Products => Storage => Topic started by: Chipazzo on March 19, 2009, 10:40:22 AM