We have a TeraStation HS-DH2.0TGL/R5 that drops off the network during heavy file transfer and must be hard restarted (power off and then on) for it to reappear. It has been running a resynch for over 24 hours. It was previously flashed to the latest firmware in an attempt to reconcile these issues. It does still respond to a ping and it has a hard set IP address. Any ideas as to fixing it?
Thanks,
Pat
We've had it for a little over a year. It was having a couple of issues staying on the network in the past month, so I updated the firmware, hoping it would resolve the situation - now it's worse. We also use it as a data repository for backups, running a robocopy script on a server to dumpa files to it. It has always been a bit problematical about that and usually has to be restarted, expecially after a full backup of one of the servers (lots of big files).
Right now, it says it's rebuilding the array (has been for 4 days) and is inaccessible. I don't want to lose the data we have on it since it took so long to get it on there, but would sure like the beastie to be a bit more reliable.
Pat