Print Page - Linkstation Quad no longer mounts an array

Title: Linkstation Quad no longer mounts an array
Post by: Eug on February 24, 2009, 03:00:33 PM

I have a 4TB Linkstation Quad, configured as RAID 0. It had been periodically crashing when a lot of data was being written to it. The shares would stop being visible on the network, and the HTTP server wouldn't respond, but the box could still be pinged.

In this state, there was no way to do a proper shutdown of the box, and I ended up having to power-cycle it. After the last power-cycle, when the box boots, it sends me an email that the array can't be mounted.

When I check in the web interface, it claims everything is fine. The share is visible at the root of the device, but can't be accessed.

Running a disk check in the web interface reports that everything is fine. This is all with the latest firmware.

Help?

Title: Re: Linkstation Quad no longer mounts an array
Post by: kevin on February 27, 2009, 06:08:13 PM

OS of your comp and Firmware version of the LS?

Does the Nas Navigator find the unit and display a FW version?

Any error or info lights on the unit?

Title: Re: Linkstation Quad no longer mounts an array
Post by: Eug on February 27, 2009, 06:12:41 PM

The LS has firmware 1.05. The accesses were attempted with computers with various OSes (XP, Vista, Server 2003).

I have not used the NAS Navigator. Only web access.

No error or info lights.

Since posting my question, I have deleted the RAID and had it build a new one. It is now accessible, but still becomes inaccessible periodically. For now, it reappears on its own and hasn't gotten into a state where the web UI is unavailable, but the periodic accessibility is the same behaviour it had been exhibiting previously before crashing.

Title: Re: Linkstation Quad no longer mounts an array
Post by: IrishGuy on September 13, 2009, 11:35:38 AM

BEWARE THE LINKSTATION QUAD!

message repeated in multiple threads - no soapboxing - we'll leave one of these messages on the forums.

Message Edited by drmemory on 09-16-2009 05:11 PM

Title: Re: Linkstation Quad no longer mounts an array
Post by: Eug on September 13, 2009, 11:44:01 AM

Yup. I ended up replacing mine with a ReadyNAS, and things have been awesome ever since.

Title: Re: Linkstation Quad no longer mounts an array
Post by: Paul on September 14, 2009, 09:58:25 AM

If you are in the US I would like to set up an RMA and change out the product. I am also very interested in testing both units to replacate the failures.

Please let me know our toll free number is 866-752-6210 If you pm any of our mods with your contact info we will call you

Title: Re: Linkstation Quad no longer mounts an array
Post by: Eug on September 14, 2009, 12:02:12 PM

Paul,

The product has been replaced twice. I've also had similar problems with a LinkStation Duo. I'll PM you my contact info, though, if you want any more detail.

Buffalo Forums

Products => Storage => Topic started by: Eug on February 24, 2009, 03:00:33 PM