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Products => Storage => Topic started by: tgundo2003 on June 17, 2013, 09:45:52 AM

Title: Linkstation Kernal Failure
Post by: tgundo2003 on June 17, 2013, 09:45:52 AM

i-

 

I have a HS-DH2.0TGL/R5 Linkstation.

 

After a power failure the other day I get the E04 Fail to load Kernal error.

 

If I pull drives 1 or 3 I can get it to boot with the missing HD error, but the R5 Array is corrupt. I tried flashing the FW but it does not seem to correct the issue.

 

Do I have 2 bad drives after this power failure? Did I lose everyhing?

 

Help!

 

ThanksH

Title: Re: Linkstation Kernal Failure
Post by: davo on June 17, 2013, 10:57:32 AM

With one of the HDDs removed it may go into EM mode and then you can reflash the firmware so cycle through the HDDs one at a time.

Title: Re: Linkstation Kernal Failure
Post by: tgundo2003 on June 17, 2013, 05:22:41 PM

Ok-

 

Update-

 

I pulled drive by drive again.

 

I pulled drive 2, was able to get to EM, Flashed the FW and it took.

 

Now I get E13, Disk 2 is faulty, Degrade mode.

 

If I log in to the Disk management I see disc 2 is unchecked.

 

Should I re-check it and try to restructure? If that drive is really bad will that cause data loss?

 

Thanks!

Title: Re: Linkstation Kernal Failure
Post by: davo on June 18, 2013, 03:06:27 AM

Yes, tick the HDD and rebuild the RAID, it should not erase the data but make sure you have a backup before proceeding.

Title: Re: Linkstation Kernal Failure
Post by: tgundo2003 on June 18, 2013, 08:10:46 AM

Yea- I don't have a backup :( Hopefully I dont learn my lesson the hard way. I have not been population this drive until the last 6 months or so...should have set up a backup right away.

 

Before I rebuild- Let me review my status messages for you:

 

Raid Error E13

Operation Mode I12 Degrade Mode

HD2 Error E23

 

I can access the Web Gui, I cannot access the share folder on the drive, the drive "space" indicators on the front panel display are not reporting any HDD usage.

 

Still a good idea to tick the HD2 box and rebuild the array? Or should I go grab a new 500G drive first?

 

Thanks for all your input Davo!

 

Title: Re: Linkstation Kernal Failure
Post by: davo on June 18, 2013, 11:19:41 AM

you should still have the files available in RAID 5 so this is worrying. Run the Nas Navigator (link) and post a screen shot of what it reports along with any error messages.

Title: Re: Linkstation Kernal Failure
Post by: tgundo2003 on June 18, 2013, 11:35:47 AM

NAS Navigator shows HDD Raid5 Unformatted.

 

I got a new drive and put it in. I selected restructure and it completed that successfully and is currently repairing raid array 1.

 

Did I screw the pooch here????

 

 

 

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