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Products => Storage => Topic started by: ASAN on April 29, 2013, 10:35:36 PM

Title: TS-RX12TL/R5 SHUTDOWN ISSUES
Post by: ASAN on April 29, 2013, 10:35:36 PM

I have a TS-RX12TL/R5, and it keeps shutting down by itself. It will stay on for 10 to 20 min and then shutdown. Any suggestions on what can be causing this issue?  I just did a firmware upgrade and it went through fine, but this problem has cropped up! Thanks.

Title: Re: TS-RX12TL/R5 SHUTDOWN ISSUES
Post by: davo on April 30, 2013, 03:27:06 AM

Is the switch set to manual or auto?

Title: Re: TS-RX12TL/R5 SHUTDOWN ISSUES
Post by: ASAN on April 30, 2013, 12:46:53 PM

Do you mean, a switch on the unit or the router that the network is connected on? If you mean the unit, I am not sure where it's located?

Title: Re: TS-RX12TL/R5 SHUTDOWN ISSUES
Post by: ASAN on April 30, 2013, 12:57:32 PM

Oh, I see what you mean. It is set on "auto"!  Thanks.

Title: Re: TS-RX12TL/R5 SHUTDOWN ISSUES
Post by: davo on April 30, 2013, 02:52:45 PM

Move it to manual and it should resolve the isssue.

Title: Re: TS-RX12TL/R5 SHUTDOWN ISSUES
Post by: ASAN on April 30, 2013, 10:32:04 PM

Thanks, it worked!

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