Buffalo Forums

Products => Storage => Topic started by: callndrew on March 17, 2013, 11:59:35 AM

Title: WebAccess accessible in LAN but not through Buffalonas.com
Post by: callndrew on March 17, 2013, 11:59:35 AM

I have setup my Buffalo Linkstation LS-WVL/R1 Series and the Webaccess within my LAN from iPad and Smartphone has not problem. I have checked the configuration of my Port is also reachable from youcanseeme.org. There is no blockage of the port I configured and the line is cleared.

 

However, I tried accessing to buffalonas.com/****/ which is my cloud, I can't seem to reach my NAS remotely.

 

One thing I observe in the Extensions > WebAccess Connect, it is Disabled mode.

 

Do I need to Enable it to work? If so, whenever I tried to enabled it, it prompt me an error "BuffaloNAS.com Name, Username, or Password of remote WebAccess is incorrect"

 

I am very sure my BuffaloNAS.com Name, Username and Password is keyed correctly. Why is it still appearing this error message.

 

Hope someone can guide me through. Thanks

Title: Re: WebAccess accessible in LAN but not through Buffalonas.com
Post by: davo on March 17, 2013, 12:33:56 PM

PM me your buffalonas.com name and i'll test it for you.

Title: Re: WebAccess accessible in LAN but not through Buffalonas.com
Post by: callndrew on March 18, 2013, 01:59:53 AM
Have PM you already
Title: Re: WebAccess accessible in LAN but not through Buffalonas.com
Post by: davo on March 18, 2013, 05:54:44 AM

seems to be working fine as far as i can see.

Title: Re: WebAccess accessible in LAN but not through Buffalonas.com
Post by: callndrew on March 18, 2013, 09:25:49 AM

But from my end, I couldn't access my Webaccess URL. Unless the possiblility of my ISP(Internet Service Provider) had blocked the URL.

Title: Re: WebAccess accessible in LAN but not through Buffalonas.com
Post by: callndrew on March 18, 2013, 08:27:49 PM

Hi Davo, I have managed to see the re-direction of my BuffaloNAS.com through my 4G network (remote access). I noticed that, if I access my Webaccess via http://www.buffalonas.com/XXXNASCloudXXX through my Local Area Network, I will not reach the destination. However, if I uses my 3G/4G network through my telco iphone or ipad, I can access it.

 

In addtion, when the connection is established, it redirect to my local ISP IP address such as (for example: http://172.25.11.22:9000)

 

I suppose this is normal and there is no problem with that.

 

Thanks

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