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Products => Storage => Topic started by: green-gf on February 27, 2013, 08:22:13 AM

Title: Linkstation Live: username not the same as windows user - locked out
Post by: green-gf on February 27, 2013, 08:22:13 AM

Hi - I didn't read the manual about setting up user accounts - so I created a user with different name / password than the Windows one. This has resulted in me being unable to login to the device to view shared folders. Windows 7 asks for a user / password - but rejects what I give it (new user I created or admin)

 

- Linkstation Live 1tb 

- firmware 1.64 (latest)

 

I can get onto the web interface using the admin account, but when I then look at the access restriction settings, the box for restricted access isn't even ticked - so it seems I can't remove the restriction I've created for some reason (its surely in place as I could view files before creating the access restriction, not afterwards).

 

so any suggestions?

- create a Windows account with the same name / password as setup on linkstation? (or is that irrelevant since Windows is giving me the chance to enter different details from within my current login?)

- delete the new user account that the restrictions are associated with? Or will that get me into deeper trouble?!

- reset the linkstation? (by restoring defaults via web interface?) - I'm rather nervous of this as I've read of these devices becoming bricks after doing this; also, does this actually reset things to do with access restrictions, particularly if they involve a user other than admin?

 

many thanks in advance - Geoff 

Geoff Green / geoffgreenuk@gmail.com 

Title: Re: Linkstation Live: username not the same as windows user - locked out
Post by: green-gf on March 01, 2013, 02:43:17 AM
please - any suggestions out there would be very much appreciated
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