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Products => Storage => Topic started by: buff2009 on February 04, 2009, 03:05:00 PM

Title: Buffalo HS-DL500GL Powers down, beeps, no fan.
Post by: buff2009 on February 04, 2009, 03:05:00 PM
   

My issue started with problems accessing the drive.  Short access is fine, but prolonged access is problematic.  When backing up, the drive vanishes off the network for a few minutes then comes back on.  It does this repeatedly with 30min to 1 hours of use each time.  There are no visual error indications.

 

Second problem: in the last 2 weeks the drive keeps beeping and powering down. The fan doesn't work at any time. I presume it is over heating. 

 

I have the latest firmware and Buffalo NAS Navigator installed.

 

The drive is only 6 months old.  However I don't want to just send it back because it has a number of computers backed up on it and I have nowhere else big enough to store all the information.

Title: Re: Buffalo HS-DL500GL Powers down, beeps, no fan.
Post by: Colin137 on February 05, 2009, 12:28:45 PM
If the fan doesn't work, that's a problem that can't be resolved without an RMA replacement.
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