Print Page - Cannot access Linkstation Duo (LS-WXL46C)

Title: Cannot access Linkstation Duo (LS-WXL46C)
Post by: X-Ray-2012 on November 13, 2012, 05:38:04 PM

Hi guys,

I got this defective Linkstation from a customer, who did some experiments with the device.

The linkstation told him, that a harddisk is not OK. Then he tried to update the firmware (???) and after that he cant get access to the linkstation.

After that I got the linkstation from him. I have connected the drives (2 x 500GB) to a PC and used Crystal Disk to read out the SMART parameters. One disk has several sector errors.

I have put both disks back to the linkstation and it seems, that the linkstation came up with no problems.

I tried to login with the webinterface ("admin" and "password"), but he told me, that user or password is wrong.

Then I set the device to factory defaults, but login is still not possible (same message: user or password wrong):

After that I brought the linkstation to the EM mode and made a firmware update (1.63) in debug mode without "rebuilding partition table".

Again no access within the web interface.

What can I do?

Can I go back to an old firmware (1.22 for example)? Where can I download this version?

Maybe with the old firmware I can activate telnet with the acp-commander to look, wether the stored information is still there?

Or can I put the drives (RAID 0) to a linux machine and get access to the data??

Any help is appreciated ;-))

Kind regards,

Bernd.

Title: Re: Cannot access Linkstation Duo (LS-WXL46C)
Post by: realborat on November 14, 2012, 01:43:34 AM

Below link is Courtesy of DAVO, if it resolves the issue thank him. It seems like data is important to you, if one of the disks is giving errors, you are more than likely end up with errors E06/acp-state failure etc. Take out the disks and Use UFS explorer to recover the data, then use the link below.

http://www.2lk.com/view/LSRecovery.zip

Title: Re: Cannot access Linkstation Duo (LS-WXL46C)
Post by: X-Ray-2012 on November 14, 2012, 08:00:21 AM

Thanks for your answer.

I will try to use the LSRecovery.

But for rescueing the data: the disks are installed with RAID0. Is it also possible to use the UFS Explorer?

Regards,

Bernd.

Title: Re: Cannot access Linkstation Duo (LS-WXL46C)
Post by: realborat on November 14, 2012, 08:18:11 AM

Seems, they have a webpage designated for this, you might find your answers there, goodluck with it.

http://www.ufsexplorer.com/inf_terastation.php#dr

Title: Re: Cannot access Linkstation Duo (LS-WXL46C)
Post by: tomwil on November 20, 2012, 05:16:04 PM

realborat wrote:
Below link is Courtesy of DAVO, if it resolves the issue thank him.
http://www.2lk.com/view/LSRecovery.zip

Although DAVO is extremely helpful on this forum, it was actually DanMason that uploaded the program and provided the link here.

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Products => Storage => Topic started by: X-Ray-2012 on November 13, 2012, 05:38:04 PM