Device: Not sure since cannot find a "model number" anywhere on the device or product box. I believe it is CS-WV2.0/1D. (Cloudstor Pro 2-TB).
Basically my problem is: The backup system for the NAS sucks. I used to have (well still have and do not use since I cannot configure the backups) a Linkstation Pro Duo (LS-W1.0TGL/R1). This drive had a much better backup system that I had for over 3 years as my small business NAS solution. The drive backed up differential/incremental with multiple setups, multiple days, etc. to a 1.0 TB WD Mybook attached by USB to the LS ProDuo. The thought was to keep the Cloudstor as my business Drive and the Linkstation Pro Duo as my home network drive.
I bought the Cloudstor to be able to access online from offsite my data and share data easily. I was not able to figure out easily how to do this with my previous drive. Now using the Cloudstor I have 2 choices, Differential and Incremental. No ability to run multiple configurations on different scheduled. I also cannot run more than 3 backups until I fill the WD Mybook. Either way I have set the backup it will run 3 backups, fill the drive then stop backing up (I have about 300GB of data so after 3 backups the 1TB drive fills then stops backing up).
I have spent multiple phone sessions, had IT pro's come to my home and no-one has found a solution to the problem. Once the drive fills then I have to reformat the drive (to quickly erase) to start over. Needless to say I only backup my files about once every 6 months due to this ridiculously laborious system.
I have tried to find software to assist me (Norton Ghost, Comodo, and many freewares from Cnet) and no solution.
Why is this so hard?
My machines are W7 and Vista.
Nasnavigator is V2.43
Firmware is 1.13 (another issue. Cannot update the firmware. I have been on the phone for up to 2 hours on multiple occasions with Buffalo Tech support and they cannot help me fix this either).
I was really impressed with my Linkstation Pro Duo but the Cloudstor has me wanting to use it for a boat anchor. Why the crappy webinerface with less functionality than my Linkstation Pro Duo?
Thanks,
Emery
Yes, the backup options are limited on the Cloudstor.
FYI: 1.13 is the latest firmware for the unit.
Thanks for the reply. Any suggestions for software that is good to backup machines to the Cloudstor and to backup the cloustor to another drive?
Intresting that you state that 1.13 is the latest. The tech had me online for quite some time trying to update it. I am confused.
Take care,
Emery
I'm in the same boat. Backup to usb copies everything to a folder named the current date. There is no "differential or incremental" behavior, despite what it says in the UI. So it takes a very long time and fills up the usb backup device. And there is no way to format or quickly delete a folder branch on the usb.
As to other software alternative... I am going to experiment with using winmerge, which I currently use to sync and backup individual folders that hold thousands of photos.
Deleting the image isn't too bad now that I am using cmd prompt. Before I was using the explorer to delete.
I deleted a 1 gig backup image in a few hours from cmd in the background.
Using the instruction:
C:\>rmdir /s /q \\cloudstor-wx\usbdisk2\201209272130
cloudstor-wx is the name of my cloudstor NAS
201209272130 is the backup folder for the image made by cloudstor
It still takes a couple of days to make a backup, and once I go over 1 gig, I won't even be able to put 2 backups on my 2GB USB device anymore. It's still better than no backup.
Too bad we can't omit folders from backup