Print Page - Linkstation Live won't recognize WD My Book USB drive

Title: Linkstation Live won't recognize WD My Book USB drive
Post by: mtabbene on February 01, 2009, 01:22:37 PM

I just purchased a Linkstation Live (500GB) Model #HS-DH500GL. It works fine on my network and can be accessed from XP SP2, XP SP3, and OS X 10.4. I also purchased a Western Digital My Book 500GB USB drive (WD5000H1U-00) to serve as the backup disk. However, while the USB drive shows up in the NAS Navigator and in the browser, the browser hangs up whenever I try to open Disk Management or System Status | Drive Properties. The browser error from Drive Properites is:

Webpage error details

Message: Object required
Line: 5
Char: 2
Code: 0
URI: http://192.168.1.6/cgi-bin/html/en/script/menu.js?param=2006818111

This problem occurs with Internet Explorer 6; Firefox 3; or Safari.

Here's what I've tried. I moved the new USB drive to my older Buffalo NAS but the same problem occured. Since the My Book comes preformatted as FAT32, I attached to a Linux machine and reformatted as EXT3. Nothing has changed. In and of itself, the USB drive is 100% accessible when directly to a PC.

I would appreciate guidance or some other options to try. Thanks.

MTA

Title: Re: Linkstation Live won't recognize WD My Book USB drive
Post by: Paul on February 02, 2009, 10:03:43 AM

Try connecting it to the NAS then rebooting the NAS. Then format the usb disk from the web interface of the Buffalo device, this will put the drive into a XFS file system.

Title: Re: Linkstation Live won't recognize WD My Book USB drive
Post by: mtabbene on February 02, 2009, 08:16:43 PM

No luck. Buffalo Tech Support suggested reloading the firmware but the updater won't push 2.11-1.01 firmware since the NAS is already on that release.

Buffalo Forums

Products => Storage => Topic started by: mtabbene on February 01, 2009, 01:22:37 PM