Print Page - LS-WX1.0TL/1D-R 2 I/O error of HD

Title: LS-WX1.0TL/1D-R 2 I/O error of HD
Post by: jwlove59 on October 13, 2012, 09:23:13 AM

I bought a unit that shipped with 1 1TB Seagate HD and bought a 2nd Seagate HD to install so I could have a 1TB raid 1 storage. However as soon as I installed the 2nd HD and powered up the NAS the power light flashes a few times and then the INFO/ERROR light starts flashing code 15. No matter what I have done i.e. formatting the HD and reinstalling them this happens. According to the manual the code is for a slow data transfer but I let the system set for 10 hours and it was still flashing. Any help anyone?

Title: Re: LS-WX1.0TL/1D-R 2 Disk error code
Post by: sethz on October 13, 2012, 01:57:38 PM

This can take up to 12-24 hours per TB.

Title: Re: LS-WX1.0TL/1D-R 2 Disk error code
Post by: jwlove59 on October 14, 2012, 12:30:37 PM

Sorry I was looking at the wrong Error code. The correct error is I/O errior of hard drive. I did call tech support, got some help, but now the problem is after running the EM boot, I'm trying to for the firmware to the disk, but I keep getting a NO PERTITION FOUND error and then the program shuts down, any one know what king of pertition it's looking for and how do I make?

Title: Re: LS-WX1.0TL/1D-R 2 Disk error code
Post by: davo on October 15, 2012, 05:03:44 AM

you need to enable the debug options on the firmware updater and select "Rebuild partition table"

Title: Re: LS-WX1.0TL/1D-R 2 Disk error code
Post by: jwlove59 on October 15, 2012, 06:01:08 AM

Ok, I openend up the firmware updated, right clicked on the title bar, and got the following 3 option, move, close or version, there was no debug option for me to choose. So what is my next option?

Title: Re: LS-WX1.0TL/1D-R 2 Disk error code
Post by: davo on October 15, 2012, 06:12:10 AM

you need to enable the debug options first. Check FAQ 2 of 5 in the storage section on how to do this.

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Products => Storage => Topic started by: jwlove59 on October 13, 2012, 09:23:13 AM