Hi-
Reformatted my drive and thought I had backed up the encryption software and mac formatting software beforehand but I guess it didn't copy.
Now trying to download the new software but the download manager won't recognize my serial number-- "Serial number invalid" (seems like a common problem on this board)
My Model is HD-PNT1.OU3B-US
Product was purchased from Amazon in the USA
Many thanks!
Jason
Can't help, but I've also had this problem with a refurbished LS-CHL500 V2, i.e. rejected the serial number on the product.
If I find an alternative link to the software download I'll post it back here for you.
More or less the same issue here with a TS-RXL. Fourteen digit SN beginning with 958. Solution?
S0J808170Q SAME HOTRRIBLE PROBLEM NO WAY I CAN MAKE THIS ACCEPT THE SN TO DOWNLOAD THE PROGRAM CONTACT ME OFFLIST
I MAY NT BE CHECKING BACK HERE
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