I am so frustrated. I have forced update, turned off firewall/antivirus and everything else I know and have read.
It still does not work. I have the firmware version 1.56 and LS-WV2.0TL/R1.
I click on "Media Server" and get the following message "While firmware updating, Media Server update can not be updated completely. Please click 'Update DTCP-IP' button after establishing Internet connection."
I click on the "Close" button.
The DTCP-IP is still "Disabled."
I have done everything to try to enable it.
I click on the "Update DTCP-IP."
I get the same message.
I figured I would post this issue which is based on another post from September since there has been no solution posted.
Same error here. It's ridiculous, and Tech has no clue
Here is the reply from Buffalo support:
This error is a documented error that has occurred due to the latest
> firmware. A
fix is expected in the next release of firmware for this unit.
>
> Thank you,
>
> Marcel
> Buffalo Technical Support
My response:
> Do you have an expected release date?
Supports response:
Unfortunately we were not informed of the release date just that a fix is being worked on. Usually firmwares are released within a few weeks of the reported issue.
Thank you,
Delma .
Dear Buffalo-Techsupport Team;
The same particular problem happens to me as well.
I just bought the LS-WVLCFF and after I’ve setup the link station I got informed, that there is a Firmware update available to V 1.56.
So I’ve updated the LinkStation to the latest release V1.56. After installation I've got a positive reply, that the update has been installed successfully…
After that I went to the Extensions -> MediaServer, but suddenly a message popped up stating:
”While firmware updating, Media Server update can not be updated completely. Please click 'Update DTCP-IP' button after establishing Internet connection.”
So I’ve executed “update DTCP-IP”, but still I receive following feedback message:
“While firmware updating, Media Server update can not be updated completely. Please click 'Update DTCP-IP' button after establishing Internet connection.
“
I feel so frustrated, and there is no way of direct contacting Buffalo’s Techsupport to get a prompt feedback.
As it seams to me, buffalo is pretty unorganized and doesn’t provide professional support to their customers.
I’m coming from the same kind of biz, but with such attitude this won’t last long an no repeated buy will happen to all of us who are facing troubles and are in need of technical support.
Bases on your feedback from the 01-24-2012:
“Unfortunately we were not informed of the release date just that a fix is being worked on. Usually firmwares are released within a few weeks of the reported issue.”
-> Now several weeks even month have been passed by, without any update or bug fix.
When exactly will be an update released and bug fix available for this particular issue?
I appreciate in advance your support and feedback about this topic.
With best regards,
Hans D.
I have seen this help:
Update to the latest firmware available for your unit if you are not already running it.
If the NAS is configured with a static IP, confirm you have DNS addresses configured.
Disable the Media Server.
Click the update DTCP-IP button.
Once the update completes you can enable the media server again.
I don't think they plan on fixing this. It's been a problem forever, it's been reported to them repeatedly, and yet it remains. Ridiculous
SAME PROBLEM!
but more .. since the firmware upgrade the unit dosn't appear in win 7 NETWORK .. it can be accessed if it is mapped thru NASNAV .. but is steathed on the network searches.
Same problem, and in the meantime I'm running FW 1.63 passing through 1.62 and 1.56
So two firmware releases later, no solution
Try This
which Linkstation part number do you have? Please email me at drmemory@buffalotech.com with your MAC (12 digit) address as well.
The method of updating DTCP between Linkstations and our DTCP server has been changed. If you are seeing the popup DTCP error message and have firmware 1.60 or higher, you need to reboot your linkstation and re-click on update DTCP. You may need to clear your browser cache or change to a different browser if still seeing the message. If still seeing the message, disable, then enable your media server (same page as DTCP section)
Funny,
It seemed to have resolved itself.
Three days after updating to f/w 1.63 and having the issue with DTCP, this morning it was there.
Seemed that it updated by itself or something like that.
In the past I had tried rebooting, different browsers etc.
Overall I'm very pleased with the linkstation and cosidering to add a second one
This was my LAST BUFFALO device.
It is unbelievable that Buffalo has NO CLUE how to fix this problem or provides ANY HELP according to this really enoying issue.
I just started this FW update to 1.56 not knowing what this would cause and finally I was left alone with all this trouble. how nice???
Thanks to "realborat" I was able to solve this issue. However, it did not work exactly as described...
1 Deactivate MediaServer function
2 Ensure that the latest FW version is on the device
(mine was 1.56 for the LS-WXLC63, which was confirmed as latest
- however, I read about 1.6x FW but this might relate to different types of LinkStation)
3 Soft reset the device via web GUI
(System / Maintenance / Restart...)
4 After restart, ensure that all network settings on the device are correct, and the device has Internet access
5 Activate MediaServer – the warning message will appear
[While firmware updating, Media Server update can not be updated completely. Please click 'Update DTCP-IP' button after establishing Internet connection.]
6 Now click on “Update DTCP-IP” – it will bring another warning message
[Playing, copying (moving) or recording contents is terminated forcefully. Are you sure?]
click ok, "loading" starts....
for me it turned out to be an endless loading or in other cases an error message appeared
(I asume it does not matter what happens here, as the problem seems to be the local datasetting repository)
7 Go into MediaServer settings, and just hit “Save” without changing anything
This did not work for me and I still received the error.
But when I changed the settings and then saved, all went fine!
marcelve - this was fixed on the DTCP server end. It requires an update to firmware 1.60 or later, and usually just restarting your device.
Hi, still getting this. Running 1.65 and tried the following
1 Deactivate MediaServerDLNA function
2 Ensure that the latest FW version is on the device
(1.65 on LS-WXL0A3)
3 Soft reset the device via web GUI
(System / Maintenance / Restart...)
4 After restart, ensure that all network settings on the device are correct, and the device has Internet access
5 Activate MediaServer – the warning message will appear
[While firmware updating, Media Server update can not be updated completely. Please click 'Update DTCP-IP' button after establishing Internet connection.]
6 Now click on “Update DTCP-IP” – it will bring another warning message
[Playing, copying (moving) or recording contents is terminated forcefully. Are you sure?]
click ok, "loading" starts....
for me it turned out to be an endless loading or in other cases an error message appeared
(I asume it does not matter what happens here, as the problem seems to be the local datasetting repository)
7 Go into MediaServer settings, and just hit “Save” without changing anything
This did not work for me and I still received the error.
But when I changed the settings and then saved, all went fine! Hasn't worked here
I've updated firmware and done the soft reset all to no change. Really stuck someone must be able to get this working
For the message at step 6: It looks like you've got a device on your network that is connected to the media server. Disconnect all devices on your network (Including smart tvs, mobiles, etc) and try again.
Thanks I'll try this but only device I can think of as being attached is the actual PC i'm using to access the NAS admin and thats Win 7 ION not wifi. I'll dobuble check everything else is powered down but both mobiles in house are pretty old and laptop wasn't on.
Hi, tried disconnecting everything and powering down anything wifi so all that was left was PC to access the admin, Still no joy...
beecham wrote:Hi, tried disconnecting everything and powering down anything wifi so all that was left was PC to access the admin, Still no joy...
Do you access the media sever on any of your PC's or laptops? As there might be a service running on your PC which is keeping the connection open on the media server.
PC, just a PC, so far as I can tell I've killed all tasks that have anything to do wtih Itunes..
beecham wrote:PC, just a PC, so far as I can tell I've killed all tasks that have anything to do wtih Itunes..
As you are using only a PC, then you don't need the media server service. You just need to map the share as a network drive and use a media player like vlc which can be downloaded from videolan.org
The media server is for streaming video to devices such as smart TV's / Game consoles etc.
Thanks but I'm trying to get it to stream to a Wifi radio upstairs, iPad and other devices... or do I not need to do this?
beecham wrote:Thanks but I'm trying to get it to stream to a Wifi radio upstairs, iPad and other devices... or do I not need to do this?
Have you tried disabling the media server service on the linkstation and then restart the linkstation and then re-enable the media server service while all your other devices are off? (Not just on standby)
As long as your Wifi ration is DLNA compatiable then you will be ok with the media server service. Also don't forget that you will need to download a DNLA streaming app for your ipad.
I've used the media server on my linkstations for many years and have only ever come accross this problem once and it was down to the fact that one device was connecting to the media server.