Not much help to you but I have the same problem. I have just reloaded my pc and now when I plug in the hard drive it shows it in my computer but nothing appears on the task bar or on the desktop. Clicking on the icon in my computer does nothing other than showing me 2 folders and an autorun symbol and an icon of the hard drive. Clicking on any of these is no help. Going to the device manager it shows it there and I have uninstalled the driver and reconnected the USB lead to load it again and it does it and says the device is ok and ready to use, but it is a lie! Can anyone help me!!!!!!!!