disks fail on my terastation pro

[dave7835]

I had 2 disks fail so i replace them is there any way to get and install the boot information on the new drives
It is a 4 disk system i will add the compleet part # on Friday
All disk are blank ntsf fromated.

[joma90]

If you have a 4 bay unit. You would just add the drives in and format them in the UI of the unit. Some Terastations dont have hotswap so you would have to power down the unit. insert the disk and power up the unit. format the disk. If you have a 2 bay unit and you replace both drives and now the unit does nothing. What is the model number? we will have to try TFTP if that is available

[dave7835]

The  Part # is   TS-H3.0GL/R5-R
All disk are fresh ntfs formated and blank
1large portition on each

[joma90]

Disk cannot be ntfs. Need to be unallocated. Which means no format. The unit will format them to XFS

[dave7835]

ok
i remove the disk and run fdisk and delet the partition
do i do 1 disk a time or can i do all 4 the power up the unit
thanks for all the help

[joma90]

So let me ask this, You said 2 out of 4 disk failed in the unit. So you should have 2 drives that our in the unit and are working to where you can access the unit right? If so leave those drives alone or its going to be hard to get your unit to work again.

You dont need to fdisk the drives. In windows, simply delete the partition in Disk management. This will make it unallocated. Do this to the new drives. NOT the old ones. You need the old ones to get the OS/Boot info on the new disk.

Once the drives have no partition. Put them where the other disk failed. For example if disk 2 and 4 failed you will replace 2 and 4, leave 1 and 3 alone for now if you are going to replace them all.

This unit has what they call quick swap.. guess a early version of hotswap.. didnt look in to it much. So you should be able to replace the drives why the unit is on OR power it off and replace them and power it back up. You will need to format the drives to get the OS/Boot on them. Once there formatted. delete any array you have if you are going to replace all 4 disk and start from scratch. If not then DONT delete the array. Simple rebuild the array if possible. If you were in a RAID 5. you might as well delete the array and start from scratch.

[dave7835]

some days i am brain dead " fdisk "
Old drive are gone
i did all that
Unit is saying can't find book imiage
It is giving me an ip so i have down loaded a the nas files to an old lay top and will try to grt in to it that way
format drives and put boot image on the drive
i will up date you Wensday
Thanks

[dave7835]

Last night I downloaded the boot image software and a NAS manager from Buffalos website.
Set the laptop ip to 162.168.11.1 so that it could respond to the NAS which defaults to 192.168.11.150
All went as expected except unit goes in emergency mode / NO array
If I cycle the off then on it does not retain boot image.
The NAS software does find the unit but I can not access the unit through it’s web address.
The LED shows TS-HTGL-EM8D2 instead of TS-H3.OGL/R5-R
At this point I am lost.

[dave7835]

at this point i am going to try a different computer and cable to see if it will let me access the unit.
I tyied to update firm ware would not except it.
All thoughts and segestions are good.
Is there any one i can ship the unit to for repair.
Or is it time to just remove drives and move on.
Thanks againg

[joma90]

You need to debug the firmware and do a "Noformatting" set to NO

Follow this guide for "OLD MODELS"

http://m1econsulting.com/knowledge-base/force-update-buffalo-linkstation-nas/

FYI it might not show noformatting as an option so your tsudpate.ini file should look like this, do a force update in the debug options and see what happens

-----------------------------------------------------------------------------------------
You should see text closely resembling the following:

[Application]

Title = BUFFALO "<Your Model number>" Updater Ver.x.x.x

WaitReboot = 480

WaitFormat = 500

[Target] ProductID = "<Your Model number's product ID>">

Name = "<Your Model number>"

[Flags]

VersionCheck = 1

NoFormatting = 0

[SpecialFlags]

Debug = 1

[dave7835]

first Thank you
It is up and working as it should
I follow the instructions and they work
Again Thanks
Dave