: jcsmith1000 October 17, 2011, 10:14:23 PM
My NAS went into EM mode. I followed instructions to upgrade firmware to 1.54 and now the password will not be accepted and the default will not work either. I can see the HDD in the NASNavigator. All the data appears to still be intact, however I cannot get past this password problem. When I try to map the drive I get the error: Failed mapping. Remote default share is missing. I saw where a few others had this issue and were sent a file to fix their issue. I would appreciate the fix... Thank you.
: davo October 19, 2011, 09:16:43 AM
: jcsmith1000 October 19, 2011, 07:47:50 PM
Davo,
Your recovery file worked. Why won't Buffalo post the fix in the support section? Just doesn't make sense to me. So many people have had this problem with this product. (Spent most of the weekend and this week banging my head against the desk trying to figure it out.) Shame on you Buffalo!!!
Thank you so much Davo. You are a life saver...
jcsmith1000
: ethome October 20, 2011, 02:29:40 PM
Hi davo,
I have the same problem as our men up here I own a Linkstation LS-CH1-OTL-V2 .
Could you send me your resolution to.
I would be very great full.
Or point me in some direction where to find this.
Cheers
Erwin
: ethome October 23, 2011, 10:45:23 AM
Thank you davo
It worked perfect also over wifi:-)
And why is this not shared by Buffalo .
Its so easy .
My whole weekend I tried to fix this.
Thank's for your fast help:smileyvery-happy:
: sitchey October 23, 2011, 10:49:39 AM
Hi Davo
Im having the same probs here. Could you also send me ?your fix please?
thanks
: davo October 23, 2011, 11:17:59 AM
PM me your email address.
: sitchey October 23, 2011, 11:30:33 AM
done
: sitchey October 23, 2011, 12:20:28 PM
Dave you are a genius!!
This worked a treat on my LS-WVL104.
Followed the intructions and it reset the password after 1 min
I was then able to login using the default user and p/w via the web admin. When I logged in I was then able to run the firmware update to installed 1.54 on the NAS.
Thanks again
: nigelharper October 25, 2011, 05:27:04 PM
Hi Dave,
Are you the man with the answers? I have a LS-WXLF17 that was accidentally powered down and went into EM. I updated the firmware to v1.54 and have since not been able to map to the share.
Failed mapping.
Remote default share is missing.
But the HDD and data look like they are still there using the NasNavigator and I can see the share by logging on with the defaults via IE, I am just not able to browse. I have also tried a direct connection and adjacent IP addresses to no avail; I'm stumped.
Can you help me, please. Thanks,
Nigel
: nigelharper October 25, 2011, 05:36:29 PM
Hi Dave,
Are you the man with the answers? I have a LS-WXLF17 that was accidentally powered down and went into EM. I updated the firmware to v1.54 and have since not been able to map to the share.
Failed mapping.
Remote default share is missing.
But the HDD and data look like they are still there using the NasNavigator and I can see the share by logging on with the defaults via IE, I am just not able to browse. I have also tried a direct connection (minus router) with adjacent IP addresses and all firewalls turned off to no avail; I'm stumped.
Can you help me, please. Thanks,
Nigel
: taka October 31, 2011, 09:20:49 AM
Dear Davo,
I have exactly the same problem with jcsmith1000?, but on LS-CH1.0TL.
Everything looks OK except it doesn't remember default password.
I wonder if the solution you provided to him will also work for me.
Could you please tell me how it can be fixed?
Thank you,
Taka
: taka October 31, 2011, 09:31:02 AM
Dear Davo,
I will PM you my e-mail address...
Regards,
Taka
: Sejer November 22, 2011, 03:32:39 PM
Hi
I have the same problem here i Denmark. My NAS went into EM mode. I followed instructions to upgrade firmware to 1.54 and now the password will not be accepted and the default will not work either. My Nas is a LS-wx2,0 TL-R1. Is there a solution for me too.
I will send a PM to Davo and hope for help.
Yours sincerely
: davo November 23, 2011, 08:58:45 AM
: Sejer November 24, 2011, 01:57:15 PM
It worked - fantastic - thank you very much.
Sejer
: GTNelson November 27, 2011, 08:20:47 AM
Hi Davo...
I have the same problem with my LS-CH1.0TL... Could you please help by sending me the solution?
I pm you already.
Thanks!
: bierhofftw November 30, 2011, 12:11:47 PM
Hi Davo.. Would appreciate if you can send me the solution too..
: jurgo December 03, 2011, 05:19:01 AM
: lbianchi December 10, 2011, 05:00:31 AM
Hi,
I'm having just the same problem with my LS-CH1.0TL NAS. Can you please let me know how to solve this problem ?
Thanks.
Luis
: fraserstreet December 11, 2011, 01:27:11 AM
Hello,
I had a crash on my LS-CHL hard drive and I've finished updating the firmware to 1.54 i believe. It's now asking me for the admin password. I never changed it from admin/password, and that's not working. Is there some new password i need to use. Can you tell me what to do. Thank you. Fraser Street, fraserstreet@yahoo.com
: tonyregan December 23, 2011, 01:55:39 PM
Hope your NAS is up and running fine now because mine is just a little dead!
If you get a chance could you send me some info or links to how you got yours up and running.
my LS-CH1.0TL-EU has been a bundle of fun since day 7. Then its been a month of banging my head on the key board...
Many thanks if you can help..
Tony
: tonyregan December 23, 2011, 02:00:53 PM
Hi Davo
Same problem as everyone else passwods not working and locked out!
Know your busy but!!!!
If you get a chance could you send me some info or links to how to get it up and running.
My LS-CH1.0TL-EU has been a bundle of fun upto day 7. Then its been a month of banging my head on the key board...
Many thanks if you can help..
Tony
: igic1465 December 25, 2011, 08:08:13 AM
Hi Davo,
I'm having the same issue with my LS-CH1.OTL as well.
My email is scottroberts@prodigy.net
Many thanks for the fix, in advance.
: peebles December 26, 2011, 11:59:04 AM
I'm having the exact same problem - LS-WX2. If you could email me a solution that would be great - teamsandwich@gmail.com
thanks in advance!
: wonka1370 December 29, 2011, 07:43:20 AM
Hi Davo
Hope you can help me as well.
I have the same issue after an EM mode failure and a firmware upgrade, no longer get in with default password/username. Even after trying the init process from the manual like 50 times.... !!!
I wonder if your able to help me with this issue, ill drop you a PM with my email
Any help VERY much apprciated :smileyhappy:
thanks
Wonka
: silencer666 December 31, 2011, 01:21:50 AM
Thanks Davo,
The solution helps to resolve my issues, thanks
: Volk0r December 31, 2011, 08:51:32 AM
Hi Davo,
having the same problem here, could you please also send me your solution?
Thanks a lot man,
Volk0r
: ssmb January 01, 2012, 12:17:04 PM
Hi Davo,
My NAS went into EM mode. I followed instructions to upgrade firmware to 1.56 and now the password will not be accepted and the default will not work either. And then it's impossible to modify the IP address.
As jcsmith1000 and others guys above, can you help me please ?
Regards
Jérôme
: DeNight January 02, 2012, 07:59:30 AM
Hi Davo,
I also have the same problem with my LS-XH2.0TL.
Could you please send me your solution?
Thanks. DeNight.
: bjoernfal January 02, 2012, 09:05:51 AM
Same problem here... Since the problem is so common, why is there no official fix?
best,
bjoern
: burnstone January 02, 2012, 11:44:33 AM
Hi Davo,
I'm having the same issue with LS-XH1.
Can you send me your solution.
My email is burnstone001@hotmail.com
Many thanks, in advance.
: basic January 03, 2012, 11:09:36 AM
Hello,
I have the same issue (with LS-XH1.0TL). Can you help me ?
Thanks. I spent days on that.
bd
: basic January 03, 2012, 12:37:03 PM
Thanks davo, it's works
: davo January 03, 2012, 12:44:00 PM
: ssmb January 04, 2012, 04:12:20 AM
Hi Davo,
I have again the same password pb, I spent many hours to solve it.
Can you help me please ?
Many thanks
Jérôme
PS: I already write a message 3 days ago
: davo January 04, 2012, 06:01:04 AM
: DeNight January 04, 2012, 06:19:25 AM
Hi Davo,
I have the same problem with my LS-XH2.0TL.
It would be nice if you could help me.
Thank you.
DeNight.
: drmemory January 04, 2012, 12:28:22 PM
would everyone list the firmware revision you were starting from, and the FW revision you are trying to upgrade to, when this password issue happens (and your product part number)
I've passed this to the engineers, but they need to know which FW revision to examine.
: ssmb January 05, 2012, 03:05:16 AM
Thank you for your answer.
Yesterday I called the French Buffalo support and they send me specifics instructions for my NAS to reinit the password and it has worked well. (specific japanese firmware 1.40 + video to change the language to french/english).
Thanks for your time spent.
Merci et bonne journée.
Jérôme
: Karma January 07, 2012, 02:24:53 PM
Hello Davo,
Can you send me the information as well as I'm having the same issue.
Much appreciated,
K
: davo January 08, 2012, 02:40:42 PM
emails sent to anyone who PMed me.
: DeNight January 08, 2012, 02:54:43 PM
Thank you very much Davo it worked.
: marcm January 08, 2012, 04:34:04 PM
LS-CHL1.0 NAS will not accept password after firmware update
I upgraded 1.10 to 1.56 and cannot connect on the web page with admin/password anymore.
help please.
Marc
: anup January 09, 2012, 12:55:53 AM
Hi DeNight,
Same thing is happening to me as well. Please send me the solution. Thanks!!
: anup January 09, 2012, 05:48:21 AM
Find the Solution below for LS-WXL
Firstly: please download firmware version 1.40 and a utility called ACP Commander from the below link (both in the same folder)
http://109.104.88.61/support/getfile/?LS-series-fw140-acp.zip
Extract the downloaded folder to your Desktop.
Ensure the Windows PC we are using for this procedure is connected via Ethernet cable to the same router as the LinkStation.
Turn off any wireless adaptor you may have running on your PC and deactivate all antivirus and firewall software (including the Windows firewall)
Open up the NAS Navigator program and make a note of what IP address is showing for the LinkStation.
In the extracted downloaded folder, right click on the file called acp-commander.bat and select EDIT.
In the window that opens you will see the following:
Java -jar acp-commander.java –t “NAS IP” -emmode –reboot
pause
We need to delete “NAS IP” and instead enter the IP address you took from NAS Navigator. For example if NAS Navigator showed an IP of 192.168.11.100, then the contents of the acp-commander.bat file will look as follows:
Java -jar acp-commander.java –t 192.168.11.100 -emmode –reboot
pause
Go to File and Save, and then run the acp-commander.bat file. The LinkStation will automatically restart and when it has rebooted it will show as being in EM Mode on the NAS Navigator software.
Go back to the extracted folder for firmware 1.40 and run the LSupdater.exe file.
When the updater window opens and displays the information for the LinkStation, right click the title bar of this window and select “Debug”. A new window will open. Refer to the image below for what options to select under the “Config Section”
There is no need to change any of the other settings, leave them at the defaults.
Click OK, and then Update and allow 10 – 15 minutes for the update to complete, and the LinkStation to automatically restart.
Once it has restarted, the LinkStation will show in NAS Navigator as using firmware 1.40, and you will have access to the unit again
When you log onto the web configuration page of the unit (using admin and password), the language will have changed to Japanese. To change back to English please refer to the link below:
http://buffalo-helpdesk.dyndns.org/jp-en.htm
These instructions show an example using a TeraStation instead of a LinkStation but the process is the same.
Please backup your data to a different device before running the update for firmware version 154 (no need to enable the debug options for the 1.54 update).
Firmware 1.54 can be downloaded from our website at
http://www.buffalo-technology.com/support/downloads/
Once the update for 1.54 has completed, the unit will be accessible on your network as before.
Regards,
Anup
: marcm January 09, 2012, 06:47:07 AM
Well...
I have the Nas LS-CHL with 1.56 fw at a remote location and only an iMac on the same LAN.
I just started "practicing" with iMac a couple of days ago.
So if someone can explain how to do the same with OSX Lion, I would really appreciate.
I read that equivalent to .bat file would be a .sh script.
I expect to find java already installed on the iMac.
Update: I brought the Nas and I have access with admin/password from a WindowsVista/IE8 PC...
It's a LS-CH1.0TL-V2 with firmware 1.56
I will try again from the iMac OSX Lion/Safari.
Marc
: aaronlittle January 14, 2012, 05:09:13 AM
Hi Davo I am having the same trobule with my LS-WX2 - i had a power down, went into EM mode, upated to latest firmware and now cannot log in. Pulling my hair out. Please help!! Aaron. aaron.little@blueyonder.co.uk
: philclandeb January 14, 2012, 10:11:37 AM
I have this same problem; can you please help?
: aaronlittle January 14, 2012, 10:22:52 AM
I've managed to sort this out now. Search for the file LSRecovery.zip and Buffalo. Launch this and it rests the password no problems at all.
I had to re do the shares on the NAS but all is working fine now and no lost data.
Going to by a back up device now....
: Mclone January 20, 2012, 03:47:33 AM
I too join the ever growing list of those who need the password reset for LS-XH1.0TL
Please send!
: Mclone January 20, 2012, 04:28:03 AM
I looked could not find the file of which you spoke (LSRecovery.zip) - a lot of recovery help for Buffalo NY though.
Could you be a more specific and post the link?
Thanks
Mclone
: davo January 20, 2012, 08:46:46 AM
: aaronlittle January 20, 2012, 09:19:08 AM
I am pretty sure this is the file I used click the first link...
I accept no responsibility for any damage caused!!
Bee igelent for viruses, etc, as ever.
: aaronlittle January 20, 2012, 09:20:33 AM
doh, with the link...
http://gdgt.com/question/how-do-i-reset-the-password-on-my-buffalo-linkstation-hy0/
: buff2u January 23, 2012, 10:31:21 AM
Hi Davo,
I have read many posts to you re "the password failure after firmware update".
Can you please email me a copy?
Tks
: ferry January 24, 2012, 04:21:29 PM
after EM mode i have upgrade to 1.56 after working for a short time its now flashing blue light constantly and i can t access the nas anymore.
Can you mail the solution for this problem please, thanks.
Ferry
: ferry January 26, 2012, 07:56:40 AM
Hi Davo,
I have the same problem witj my LS-CHL2.0 TL
It would be nice if you could help me.
Thanks
Ferry
: PAUBAR February 04, 2012, 08:08:32 PM
Davo, I too have spent days trying to fix this. Would you be so kind as to send me your magic remedy.
PS... does your solution impact the data? I can't afford to lose the data on the disks.
: davo February 05, 2012, 07:28:20 AM
No, the data should be fine, if anyone needs help then PM me your email address and ill send you instructions when i can.
: Frelab February 05, 2012, 10:06:22 AM
Hi there
Since the last ifrmware update (1.56), id and password seems to be unknown from my LS-CH1.0TL...
Some helps would be grateful !
I'm going to PM my email to you Dayo
tks for helps
: ToddvilleBob February 06, 2012, 11:55:09 AM
Davo,
can you provide this information as well? I have a LS-CH1.01 that we can no longer access the admin pages, and the client needs to update some things.
Thanks a mil!
Bob
bob@gonexustech.com
: racoope February 19, 2012, 05:14:16 PM
I am having the same problem. I just upgraded to firmware 1.56 an cannot log in.
I also cannot seem to map shares and get an errror "Remote default share is missing".
THis is killing me. Can you advise ?
Thanks.
racoope@optonline.net: manfrustrated:
: gnbasfl February 27, 2012, 05:56:37 PM
Davo,
I, too, have the same problem. After I had a hard power fail, I managed to get the LS-XH1.0TL drive back by installing the 1.56 firmware, but then ran into the same problem where it would not accept admin/password.
After search the forum, I find all kinds of references to LSrecovery.zip, but no way to actually download the file other than by personal appeal to you. HELP!!!
Email: gordonbrowne@cfl.rr.com
The total lack of support from Buffalo is appalling... maybe a multi-million-dollar class-action lawsuit from disgruntled customers might get their attention...
Thanks!
: noeffort February 28, 2012, 04:33:06 PM
Same problem here too, PM'ing you Davo
: guasto March 09, 2012, 07:09:19 AM
i'm having the same problemen.
Nowhere is the lsrecovery.zip file active!
I'll send you a mail dave. Hope you can help me!
: robformosa March 18, 2012, 11:21:28 AM
Davo,
Can you please send me the LSRecovery as i had a proble same as the other here - i've updated to Firmware 1.56 and the password was changed.
email: robformosa@gmail.com
Thanks
: SteveDan March 18, 2012, 06:17:09 PM
Hi Dave
Can you help me as well please, reflashed NAS LS _CHL after it EM'd but i cant access it anymore through web settings as password and user name are not valid. I have tried to force reflash it but it requires password and i cant get it to work either.
Thanks
Steve
stevedan@ntlworld.com
: huixin March 25, 2012, 10:38:15 PM
I have a same problom,
pelease send me email
qinhx96@gmail.com
: huixin March 25, 2012, 10:43:53 PM
how to get the file?LSrecovery.zip,
every url cannot get it.
: huixin March 25, 2012, 11:11:09 PM
thank you very much
: SteveDan March 26, 2012, 11:52:50 AM
Thanks
All working again
: drmemory April 17, 2012, 11:09:53 AM
after loss of password, have you tried to initialize the unit? Please include FW and part number of unit., and whether you were in EM mode, or just updating the firmware.
: tommo July 26, 2012, 10:05:37 AM
I have just run into this same problem. Any chance you could share your fix with me. Seems you have successfuly rescued a few folk already
: davo July 26, 2012, 10:07:35 AM
tommo wrote:I have just run into this same problem. Any chance you could share your fix with me. Seems you have successfuly rescued a few folk already
Model number?
: tommo July 26, 2012, 11:05:13 AM
LS-XH1.0TL-EU
: trebor84 August 03, 2012, 05:53:01 PM
: trebor84 August 03, 2012, 05:53:50 PM
: ou_man August 04, 2012, 05:37:19 PM
Well, same here. Power went out, went into EM mode, had to update firmware to 1.60. Now cannot access admin due to password. Tried all the resets, with the funciton button, no luck. My model is LS- CH1.0TL. Would appreicate the help and am pm'ing you Davo with my email.
: ou_man August 04, 2012, 05:43:38 PM
OK, cannot seem to PM Davo, if someone can help please. Email to re.hughes@verizon.net
: ou_man August 07, 2012, 06:49:05 PM
Getting no response, would appreciate any help. Again, what happened is that there was a power outage and my LS-CH1.0 came up in EM mode. I went to the Buffalo Technology website dowloaded and reinstalled vs 1.60 of the firmware. The drive comes up but I cannot log into it with the admin password. I have gone through the default password reset feature by holding down the function button on power on and then pressing function a second time. This will not reset the admin password like it is supposed to. I would appreicate any help. I have read that there is a fix for this, but do not know what the procedure is.
: davo August 09, 2012, 06:56:15 AM
I'll post a new link today or tomorrow once i get a chance.
: ou_man August 09, 2012, 08:34:45 PM
Thanks very much for your help,
: jj_gough October 01, 2012, 01:25:03 PM
THANKS!!!!!! You guys just seriously saved my sanity! HUGE waves of gratitude to all who posted the password reset link!!!!!
: vsharifov October 08, 2012, 01:25:30 AM
I have the same problem with my LS-QVL/R5 4Tb. Can you help me with solving it?
my email - vilen.sharifov@gmail.com
Thanks in advance!
: mikeflach October 12, 2012, 07:33:07 PM
Hi,
I'm having the same problem as everyone else. After installation of firmware (1.6-3.02) my password is not acepted. I would appreciate any and all help!!
Thank you.
Regards,
Mike Flach
flachattack@gmail.com
: davo October 13, 2012, 10:32:35 AM
mikeflach wrote:Hi,
I'm having the same problem as everyone else. After installation of firmware (1.6-3.02) my password is not acepted. I would appreciate any and all help!!
Thank you.
Regards,
Mike Flach
flachattack@gmail.com
Use this file to recover the unit, its should not erase any data:
: kenneth October 20, 2012, 10:28:25 AM
hi Dan
Having major issues with password - can you upload the yousendit file to reset password on my buffalo link staion. it seems to only connect for about 10 minutes at a time and then goes off. the tech that instslled it on my companies network has dispeared and i have no way of getting into this properly.
i would appreciate help.
cheers
Kenneth
kenneth@gmx.co.uk
: davo October 21, 2012, 03:05:48 PM
kenneth wrote:hi Dan
Having major issues with password - can you upload the yousendit file to reset password on my buffalo link staion. it seems to only connect for about 10 minutes at a time and then goes off. the tech that instslled it on my companies network has dispeared and i have no way of getting into this properly.
i would appreciate help.
cheers
Kenneth
kenneth@gmx.co.uk
look at the post above yours, there is a working link.
: MarkPM November 02, 2012, 08:39:21 PM
Davo, I have this same password problem. Can you send me your file? I would appreciate it.
Thank you
: davo November 03, 2012, 05:56:15 AM
MarkPM wrote:Davo, I have this same password problem. Can you send me your file? I would appreciate it.
Thank you
http://www.2lk.com/view/LSRecovery.zip
: justinharlan November 13, 2012, 12:28:32 AM
Davo,
Can you email me the fix as well?
Thanks!
: emigeoant March 11, 2013, 07:54:03 AM
Hi
I have exactly the same problem.Power fault, then After EM mode. I performed firmware update 1.56. Since then I'm unable to connect either with the default password nor the one I set up.
Please send me the fix.
Thank you.
: marlintuna March 11, 2013, 09:47:17 AM
I have same issue with my LS-x2.0tl NAS. Need it asap. Thank you so much.
: emigeoant March 11, 2013, 10:24:52 AM
Hello
Does this LSRecovery.zip works for all LS-XHL versions. I have 1.56 firmware ?
Thanks.
: marlintuna March 12, 2013, 04:37:29 AM
I think so because i just used it to reset mine.
: emigeoant March 12, 2013, 06:05:34 AM
The recovery procedure worked great. I recovered all my data. Thank you.
: oalkhalili March 29, 2013, 09:55:00 AM
Hi Davo,
I'm facing the same issue with Buffalo CloudStation CS-X2, I tried the LSRecovery.exe, it was able to detect my NAS but it was unable to reset the password. Please advice?
: oalkhalili March 29, 2013, 11:31:18 AM
This is an update, finally I got it works and solve my problem:
the reset procuder as follow: (This I used for CloudStation CS-X2)
Bring the unit to EM mode which will put the NAS in a state where it is detectable on the network and allow us to reset the password/settings to allow access to the unit again.
I would like to first to thank my God then thank Customer support for the EM procedure they sent me by mail as well as thank Davo for his support and share.
: jmort June 18, 2013, 05:57:29 PM
I have an LS-VL-EME69 that went into EM Mode - Do you have an idea for me to try to recover my lost data?
I also have a usb drive backup that was attached to this drive mentioned above, and I cannot get into this either.
So I have yet another Buffalo drive laying around - a LS-XHL162, so I tried to plug my usb backup into that one and access it, but it asks me for a user name & password that I apparently don't know. Help please - jason@mortbrothers.com
: davo June 19, 2013, 09:36:55 AM
jmort wrote:I have an LS-VL-EME69 that went into EM Mode - Do you have an idea for me to try to recover my lost data?
I also have a usb drive backup that was attached to this drive mentioned above, and I cannot get into this either.
So I have yet another Buffalo drive laying around - a LS-XHL162, so I tried to plug my usb backup into that one and access it, but it asks me for a user name & password that I apparently don't know. Help please - jason@mortbrothers.com
Reinstall the firmware!