The product is a HD-HSIU2 and in device properties it shows this: "Windows did not start a related device driver. To learn more, click the Driver tab and then click Driver Details"
After Physical format was completed and drive was converted to NTFS via windows dskmangmnt tool, the drivers wont load and the disk is only read as a third hard drive not an external drive. I DL the software and tried to reinstall but still not loading drivers. Any suggestions would be great. Thanks in advance.