I just found this subject...
Can I re-post my question again in here ?
I also have a similar problem with you guys.
I just bought my Ministation HD-PX500U2 in Japan but cannot download the english software using my serial number.
Can someone please provide a complete serial number so I can download and get the software, or provide a d/l link?
FYI, this HDD actually already pre-installed with Japanese setup software, however, I'm more comfortable with English one.
Thanks for your help !