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Products => Storage => : Dave Holt April 24, 2019, 07:07:33 AM

: "Please Wait....." on LCD, WS55400RRS2
: Dave Holt April 24, 2019, 07:07:33 AM

We have a WS5400RRS2 device that has stopped booting. There is a scrolling message on the LCD saying "Please Wait....".

I've got the image to deploy to it but it will not go past the "Please Wait....." message.

I've tried to remove the drives individually, and just have drive 1 connected.

Any ideas how to get past this message?

: Re: "Please Wait....." on LCD, WS55400RRS2
: 1000001101000 April 24, 2019, 08:55:32 AM

I've got the image to deploy to it but it will not go past the "Please Wait....." message.

are you referring to the USB recovery image? If so it sounds like you may need to flip the switch on the back from "HDD" to "USB".

: Re: "Please Wait....." on LCD, WS55400RRS2
: Eastmarch April 29, 2019, 05:33:22 PM

I believe that one has a VGA connector on the back too.

It's possible it's loading. But yes, make sure you flip the switch.