VERY slow (95k/s) write speeds... help!

[everest3]

Hello:

 

I am getting very slow write speeds to my Terastation TS-XE4.0. I have attempted several scenarios:

 

(1) copying from an external USB drive, connected directly to the terastation, on to the internal terastation drive.

(2) copying from a networked computer on the to the terastation drive.

(3) RAID5 configuration

(4) RAID0 configuration

 

The RAID0 configuration did up the write speeds to 180K/s.... but this is still unacceptably slow. My device shipped with firmware 1.41 -- I reset the device and updated to 1.5 in an attempt to solve the problem, but I am still seeing the same abysmally slow write speeds. Can ANYONE please help?? 

 

Thanks,

   Mark

 

[Jotin]

Did you go to system, then restore/erase and choose restore? And have you tried plugging it directly into a pc with a gigabit connection? And have you tried using a different ethernet cable? 

[everest3]

Thanks very much for your response.

 

(a) yes, I went to system --> restore. I also update the firmware, rebuilt the raid array as a RAID 0 array (thought maybe RAID 5 was just REALLY slow...)

(b) I have not yet plugged in to PC directly. We are on a gigabit network at the office, however I will double check to ensure

(c) I will attempt to use a different ethernet if (b) still does not produce adequate speeds.

 

The terastation is at my office -- so I won't be able to try these out until Monday. But I will post here after trying it out!

 

Thanks,

   Mark

 

 

[everest3]

OK, so I have connected the Terastation directly to my computer.... and the write speeds are now substantially faster (~12-15 MB/s, which is perfectly acceptable for our purposes).

 

Now here's the question: I have two ethernet ports in the computer I'm using as my dataserver -- the Terastation is connected to one, and the corporate doman is connected to the other. Any idea how I can share the Terastation with the rest of the domain...?

 

Thanks!

 

- Mark

[Jotin]

I doubt that you can and we would not support it here. 

[everest3]

Also:

 

Any ideas why, when the terastation is connected to the corporate domain, we're getting write speeds of 95 k/s... but a direct connection is 150x faster at around 15 Mb/s??

 

I know there are some ineffeciences with the larger network... but I would expect that we could still get acceptable write speeds when connected to domain. Any suggestions would be much appreciated.

 

Thanks,

  Mark

[everest3]

OK -- well then any idas on why it performs so abysmally when connected to a domain?