Hi All,
I moved my terastation to another room the other day.
Can you please provide the Model number, Firmware version and Operating System.
Have you tried updating FW?
Hi,
Thanks for the quick replies guys!!
I've tried holding down the init button but no joy with the admin username / password still :(
Model is HS-DH1.0TGL/R5
Firmware is 2.14
Operating system is... Linux? Whatever it ships with? I'm not sure.
I've tried updating the firmware but when trying to run the exe it says that it can't find the terastation. I've tried changing the name in isupdater config file from HS-DHTGL (which was it's default) to HS-DHTGL478 (which is how it shows in the NASNavigator) but it still claims not to be able to find it. I've tried this through both the network and with the computer wired directly to the NAS (and changing the computer's IP address to one inthe correct range.)
I'm all out of ideas :(
Bit more info...
I've just put the box into EM and then forced a Firmware update (as I already had the most up to date version)
I've just gone to the login screen, still in Japanese, logged in using admin and password.... Nope... Still doesn't let me in!!! :(
Any ideas?
Yes, it runs off of a Linux kernal but I meant what OS is on your Comp incase that comes into play at any point.
When you force the update do you tell it to "Delete Userconfig"?
Have you tried your password since updating FW?
Ah ok. My operating system is Window's XP Professional.
No, I didn't tell it to "Delete Userconfig". I just ticked "Do not check version" and "Force Update"
Shall I try doing it again but "delete user-config" too? Will all my folders be safe or will that just delete the user accounts and all of the data will still be safe?
Thanks!
I have been swapping emails with the Buffalo tech support team since posting here and have an update!
As I had access to the data it was recommended that the next thing I could try would be to remove all data and copy it elsewhere and force a firmware update, delete the user-config files AND delete the partition.
Took me about a day or so to copy the 250GB and 10's of thousands of Music files and all my photographs to other storage and this afternoon I crossed my fingers and went for it.
After the expected clicks, beeps and flashes I attempted to login to the japanese login page....
SUCCESS! I was in! I then followed instructions on here to change the language back to English!
All is looking ok again now. I can find the NAS on the network and access it still.
I'm just in the process of transferring a load of stuff back.
I'm glad all is working again now.
Thanks to everyone for their suggestions! Much appreciated!!
Simon