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Products => Solved Storage Threads => : ZBKMD November 08, 2008, 04:14:03 PM

: "buffalo linkstation updater has stopped working"
: ZBKMD November 08, 2008, 04:14:03 PM
   

I am trying to upgrade the firmware for my Linkstaztion EZ LSLGL 534

I downoaded the new firmware( version 2.01) but when I try to install it I get a message; "buffalo linkstation updater has stopped working"  Windows Vista says  that  the program has encountered a problem .

 

Anyone know how to fix this?

: Re: "buffalo linkstation updater has stopped working"
: Matt_M November 08, 2008, 06:23:51 PM
Set the firmware update to Windows 2000 compatibility mode. To do this,create a shortcut of the firmware update on the desktop. Right click onthe shortcut and go to Properties. Click on the Compatibility tab andset it to "Use Windows 2000 Compatibility" and apply the settings. Makesure that you do not have any firewalls or anti-virus programs runningin the background when performing the firmware update. This may clear up the issue for you.
: Re: "buffalo linkstation updater has stopped working"
: ZBKMD November 08, 2008, 06:32:59 PM
   Thanks for the suggestion.  However  I tried that appraoch without success
: Re: "buffalo linkstation updater has stopped working"
: thedealman November 11, 2008, 12:10:13 PM
   

If you mean it can't find you drive anymore, Same here. I've tried it from 2xp machines and a windows 2008 server.

: Re: "buffalo linkstation updater has stopped working"
: thedealman November 11, 2008, 03:34:56 PM
   

I have figured this one out. The problem with the ini file. just delete or rename the lsupdater.ini , depending on you folder settings it may just say lsupdater with type configuration file.

 

TheDealMan

www.TheDealMan.com

: Re: "buffalo linkstation updater has stopped working"
: ZBKMD November 12, 2008, 11:48:09 AM
   Where do I find the ini file?
: Re: "buffalo linkstation updater has stopped working"
: thedealman November 12, 2008, 12:09:28 PM
   The file is in the folder (directory) that is created when you unzip the download (firmware for web access 2.10)
: Re: "buffalo linkstation updater has stopped working"
: Paul November 12, 2008, 06:31:35 PM

check out this how to

 

http://forums.buffalotech.com/buffalo/board/message?board.id=0101&message.id=277&query.id=43783#M277

 

: Re: "b"
: ZBKMD November 12, 2008, 06:56:31 PM
   I tried making the changes in the ini file but when I launched the updater program I get the same message as before and can't take things any further
: Re: "b"
: Paul November 13, 2008, 10:09:29 AM

Have you selected any of the options in the program bar?

 

right click on the program bar and choose the debug mode.

also make sure all your firewall and antivirus software is disabled. 

: Re: "b"
: thedealman November 13, 2008, 10:17:52 AM
   

I 'm not sure what you mean by changes, just delete it. ( or rename it.) post if it work for you.

: Re: "b"
: ZBKMD November 14, 2008, 11:30:24 AM
   I can't get that far; there is no program bar to right click on
: Re: "b"
: phild November 19, 2008, 05:06:15 AM
   

I too am having this problem trying to update to 1.02 on a new 1TB Linkstation Live.

As soon as I run the LSupdater.exe, I get the windows message "BUFFALO linkstation updater has stopped working".

I've tried editing the .ini file for a force update but it doesn't even get that far to bring up the taskbar icon.

Compatability mode does not work either!

I am running Vista Home premium (SP1).

 

I dont know if its related but i also occasionally get the windows message "COM Surrogate has stopped working" ever since i've had the unit on the network.:smileymad:

: Re: "b"
: Paul November 19, 2008, 10:49:18 AM
Try doing a direct connect to a PC that is on a static IP address of 192.168.11.10
: Re: "b"
: phild November 20, 2008, 04:29:27 AM
   

Unfortunately this didn't work either. Exactly the same thing happened as before.

 I tried with the NIC and drive both on a 192.168.11.xxx subnet and 192.168.0.xxx subnet.

 

It seems to me that its a software issue, maybe with Vista, as the error is produced instantly after running the LSUpdater?

 

I managed to get the Updater to start on an XP SP2 machine using direct connection and got to the stage of passing and writing the firmware, but it bailed after it said it couldnt get a response from the unit after writing.....

I am going to try a Gigabit connection next as this was only 100MBit/sec.

Any ideas? I dont want to be stuc with FW1.01 forever as i'm waiting for a fix so i'm able to write to my BitTorrent folder properly too!

Unfortunately this didn't work either. Exactly the same thing happened as before. I tried with the NIC and drive both on a 192.168.11.xxx subnet and 192.168.0.xxx subnet. It seems to me that its a software issue, maybe with Vista, as the error is produced instantly after running the LSUpdater? I managed to get the Updater to start on an XP SP2 machine using direct connection and got to the stage of passing and writing the firmware, but it bailed after it said it couldnt get a response from the unit after writing..... I am going to try a Gigabit connection next as this was only 100MBit/sec. Any ideas? I dont want to be stuc with FW1.01 forever as i'm waiting for a fix so i'm able to write to my BitTorrent folder properly too!
: Re: "b"
: Paul November 20, 2008, 10:34:26 AM

Make sure there both on the same subnet, and you can boot the unit into EM mode, (with the unit off, hold down the rest button and power up the unit).  Then with all of your anti virus and firewall software disabled run the firmware force. 

 

for vista follow the steps below. 

 

Causes: Vista defaults to only send the more secure NTLMv2 protocol, which these NAS devices / Samba do not support.

Fixes: Go to Start -> Run -> "secpol.msc". Then goto Local Policies -> Security Options. Find "Network Security: LANManager authentication level". Change the setting from "Send NTLMv2response only" to "Send LM & NTLM - use NTLMv2 session security ifnegotiated". Save the setting and then reboot the computer.

Note: Buffalo has a download that does the same thing,but it involves messing with the registry by incorporating a ".reg"file. It is much better (and probably easier) to just use the abovesteps.

New Note: Seems some copies of Vista do not have"secpol.msc", probably the Home versions(Home Basic and Home Premium).These users will either need to use the download from Buffalo or go into their Registry editor.

Regedit instructions:
  1. Start->Search Bar or Run and enter "regedit"
  2. Go to HKEY_LOCAL_MACHINE->SYSTEM->CurrentControlSet->Control->Lsa
  3. Right-click on "lmcompatibilitylevel" and choose Modify
  4. Set the Value Data to 2 (default is 3) and click OK
  5. Exit regedit and reboot
  6. Try to connect again

Can't login using a user name on a restricted share

Causes: Possibly due to cached passwords or different password/name resolution in Vista.

Fixes: Try connecting to "\\IPAddress" instead of"\\NASName". Also, try using "WorkgroupName\UserName","\\NASName\UserName", or "\\NASIPAddress\UserName".

Fixes: Try going into the command prompt and entering(without quotes) "NET USE \\[IP or NetBIOS name of NAS]\[folder that isbeing restricted] /d" and then try logging into the share again.

Memeo will not install in Vista

Causes: Some versions of Memeo do not work correctly in Vista.

Fixes: Have the customer download the following versionNotice .info domain: http://www.memeo.info/download/memeo/BT/Memeo.exe

Can't connect to a NAS by name, but IP address works, or can see and access share by \\ip_addr, attempt to map drive fails

Causes: Client for Microsoft Networks is installed but is not configured by default.

Fixes: Go to Control Panel->Network andInternet->Network and Sharing Center. Once Network and SharingCenter opens click on the 'Manage Network Connections' in the left handside of the 'Network and Sharing Center' window. Right-click on theadapter being used and choose Properties. Go to the Properties ofClient for Microsoft Networks and set the Name Service Provider toWindows Locator. It defaults to nothing in Vista, meaning no local nameresolution...

 

: Re: "b"
: msandig January 21, 2009, 06:59:34 PM
   

Has some one proven solution to this?

 

I have the same issue with LSUpdater shutting down immediately after clicking the icon with an error "LS Updater has stopped working". It doesn't even get to opening a new screen or anything.

 

I am running Vista Home. I have tried connection via WLAN as well as direct connection to PC. If I do direct connection I can see the Linkstation. As far as I am concerned I have disabled firewall, antivirus, windows defender, user account control. I have extracted files, tried Win2000 compatibility change as well as registry change LMcompatibility. Changing ini files doesn't help, since I do not get far enough for this to matter.

 

Any other ideas? It seems to be Vista Home specific.

 

 

: Re: "b"
: msandig January 21, 2009, 07:33:45 PM
   

I have just done the update successfully through another Win2K machine. No issues at all. Looks like Vista compatability issue.

: Re: "b"
: mynameisfred January 22, 2009, 02:41:14 PM
   

Hi,

I had this problem

 

First i ve done the  the "secpol.msc" stuff that Paul is telling , to low the security of authentication.

 

I figured out that when disabling wifi , and connect with ethernet cable  -  it worked ok with Vista -

 

I wonder whether it's linked to WEP or WPA authentication stuff from the wifi but as long as wifi is enabled i had the same message.

 

So .. if u're using wifi .. u know what to do.

: Re: "b"
: Fobulous July 31, 2009, 08:45:22 AM
   

I was having the same issue with the lsupdater.exe not running correctly in Vista Home Premium.

 

I tried running it in Compatibility Mode (XP S2) with no success.

 

I tried a direct Lan connection (disabled wifi, and connected my Vista Laptop directly to the Router that the Linkstation is connected to) and it worked!!!

 

Now i can access all of my files on the Linkstation..

 

What is weird is this firmware is dated 1/9/2009 but i was able to browse to the drive without any issues until i moved. 

 

 

: Re: "buffalo linkstation updater has stopped working"
: ZBKMD August 02, 2009, 06:57:25 AM
   Thanks. I tried the suggestion about connecting the computer directly to the router while disabling wireless.  It worked perfectly