Please help!!
We have a Terastation Live about 6months old and during a backup to USB it decided to give the above E04 error. I have looked on the numerous posts to try and fix this problem firstly by running the TFTP boot sequence that doesnt seem to do anything but i can get the TS into emergency mode, therefore i try and force an update of the firmware which goes throught the whole process to the point that it gets to 90% through and error's again "System error e04 cant load kernel" . The system was set up on a raid setup with only about 25GB of data which is vital to our operation which we need to recover.
The system was about 23GB out of 25GB backup to USB when this happened
Please help. Also please bear with me as i am quite computer literate but not an expert.
TIA
Glenn
Update..
I have finally managed to force a firmware update that was deployed ok and now it says i have a HD fault on disk 2. What is the process of sorting this out?? Do i just swap out the disk and replace and the array builds itself etc. In the process of backing up my info before i play about again.
Glennman
Thnks for the response. It appears that the HD just needed rebuilding and was not faulty afterall
GLennman