Hi,
My problem is my computer is not recognizing the drive. I went to download the driver/software from this website but the hard drive isn't getting pick up. The drive was recently formatted, I back up the folders and files that came on the hard drive but now the hard drive isn't even being recognize for me to put those files back. My computer would randomly play the device plug in sound and device plug out sound. When I go to the Computer Management, it shows the hard drive as device unknown and I can't find the driver for the hard drive. But it randomly show and randomly disappear.