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Products => Storage => : newmorn April 02, 2016, 08:11:43 PM

: Keep getting invalid login and password on LinkStation Live LS-X2.0TL
: newmorn April 02, 2016, 08:11:43 PM

We had power outages a couple of days ago and since then the NAS device has not been working properly.  Tried to log into it to see what was going on and now it's telling me that the login and password are invalid.  I see from other posts that power outages can cause this to happen with this device.   How can I get it to log in on the browser?  I've tried different computers, browsers, disabling anti-virus and still always the same thing.  I see that there is a recovery file out there, but it's invalid.  Is it possible to send a new one please?  I'm desperate at this point. 

Thanks!

: Re: Keep getting invalid login and password on LinkStation Live LS-X2.0TL
: davo April 03, 2016, 03:18:24 AM

 PM me for the file.

: Re: Keep getting invalid login and password on LinkStation Live LS-X2.0TL
: kennyjmac August 31, 2016, 04:20:52 PM

hi having the same problem cant remember my password do you have the file to reset and how do you use it thanks