I bought 75 500 GB Linkstation Pro's for backing up our locations. In setting them up, I've ran across 6 where I can't access the web interface. The Buffalo NAS Navigator reports a good IP, but when I try to http to that address, it says the page can't be found.
These are all set up local before they get shipped to the remote location. Before I send these back (still under warranty), I'm wondering if anyone has any ideas.
Thanks!
When looking for LS-500GL downloads, the newest firmware that comes up at http://www.buffalotech.com/support/downloads/ is ver 1.11 from 9/4/07 which we're currently running. Is there a newer version somewhere I'm missing?
Thanks
[Application]
Title = BUFFALO LS-GL Updater Ver.1.03 w/Debug
WaitReboot = 240
[Target]
ProductID = 0x0009
Name = LS-GL
Password = password
[Flags]
VersionCheck = 1
[Application]
Title = BUFFALO LS-GL Updater Ver.1.03 w/Debug
WaitReboot = 240
[Target]
ProductID = 0x0009
Name = LS-GL
Password = password
[Flags]
VersionCheck = 0
[SpecialFlags]
Debug = 1
[Application]
Title = BUFFALO TS-TGL Updater Ver.1.03
WaitUpdate = 200
WaitReboot = 100
WaitFormat = 240
[Target]
ProductID = 0x2002
Name = TeraStation
Password=password
[Flags]
VersionCheck = 0
[SpecialFlags]
Debug = 0
Multiple = 1
Quit = 0
Info on Windows 2000 Compatibility Mode from the firmware update instructions:
"This
program runs fine on Windows 2000. A recent update to XP SP2 has
brought an incompatibility. For XP and other versions of Windows, set
the program to run in “Windows 2000 compatibility mode”. Do this by
right-clicking on the HD-HTGL FWUpdate.exe icon, selecting Properties,
and choosing the compatibility tab. Put a check next to “Run this
program in compatibility mode for:” and select “Windows 2000” from the
drop-box if it’s not already there. Click OK."
After trying this out, I tracked down the true source of my troubles. I was having issues doing the update, which led me to look more at my own network. For some reason, DHCP is handing an address to the LinkStation that is already being used on an IP phone.
I did need to use that special debug menu to reset the IP though. The tool on the standard Buffalo NAS Navigator to change IP's wouldn't do it.
I'm considering it fixed, or least able to work around. Still not sure what's allowing the LinkStation to get an already assigned IP though.
Thanks for your help!
I assign static IP's to my Ls's in the web interface as my router frequently assigned duplicates.
We don't do DHCP off the routers, they're assigned from a national Windows 2003 DHCP server. Also, the LinkStations are the only device that has experienced this problem. We've never had a DHCP issue with a single other device on the network.
As long as I know what the issue is, it's no problem now though. I just set up the units here with DHCP and then assign a static address before they get shipped out to their location. We don't use DHCP on these in the field anyway.
I just flashed my LS-500GL with firmware v1.15 and my web interface is now gone, I can login and change my password only, there are no other details available. I have an Alienware system running Vista Ultimate, the Router is netgear. I have no issues seeing the content of the NAS and resetting passwords etc. Just no interface via browser available. Any ideas how to get web access back. I would like to return firmware back to factory - but don't now how. Is this possible? or how do I get full web access back?
thanks in advance.... :)
Where did you find ver 1.15 of the firmware? I check the downloads periodically on Buffalo's site and all that's listed for a LinkStation Pro for over a year is 1.11.
http://www.buffalo-technology.com/support/downloads
European updates for Linkstation Pro!