Buffalo Forums

Products => Storage => : thachnguyen November 26, 2018, 12:14:56 AM

: TS5400D - Could not show Seagate Hard Driver (Seagate backup plus hub 4tb)
: thachnguyen November 26, 2018, 12:14:56 AM

I added external hdd (4TB) to buffalo TS5400D for backup data, but on Buffalo Setting -> Device -> USB did not show my HDD (this HDD connect to USB port on Buffalo). I was tested with another normal USB, that was show on Setting -> Device -> USB, for check or format USB.
Pls help me to show my HDD on Buffalo.
(https://2.pik.vn/201855931ba8-9fc1-44e9-b04d-4a6c686e975f.png)
(https://2.pik.vn/20185d672dde-0811-4754-b7fc-a7e0da2f9e8d.png)

: Re: TS5400D - Could not show Seagate Hard Driver (Seagate backup plus hub 4tb)
: thachnguyen November 26, 2018, 02:11:10 AM

Dont have any reply about this.

: Re: TS5400D - Could not show Seagate Hard Driver (Seagate backup plus hub 4tb)
: Texturtle November 26, 2018, 09:32:24 AM

Make sure the TeraStation is updated to the newest available firmware, currently 3.70 as of this post.

: Re: TS5400D - Could not show Seagate Hard Driver (Seagate backup plus hub 4tb)
: thachnguyen November 27, 2018, 03:31:05 AM

My device firmware up to date.
(https://2.pik.vn/20180fb632dd-4c8f-434c-aa90-711a293b4e2b.png)

: Re: TS5400D - Could not show Seagate Hard Driver (Seagate backup plus hub 4tb)
: thachnguyen November 27, 2018, 08:29:07 AM

The second question: currently our client Windows 7, Windows 10 could not access Share-file if service SMB1 disable? how to resolve its?
Thanks.

: Re: TS5400D - Could not show Seagate Hard Driver (Seagate backup plus hub 4tb)
: Texturtle November 27, 2018, 08:55:11 AM

Go to the settings for SMB make sure SMB 2 is enabled.

: Re: TS5400D - Could not show Seagate Hard Driver (Seagate backup plus hub 4tb)
: davo November 27, 2018, 04:38:03 PM

Connect the seagate disk to a PC, use the software from the below link to format the disk to NTFS (instead of using Windows), connect the disk back to the Terastation and see if it can be seen on the system now.

http://gofile.me/6rjaN/sgiJUefF9

: Re: TS5400D - Could not show Seagate Hard Driver (Seagate backup plus hub 4tb)
: thachnguyen November 27, 2018, 09:40:02 PM

: davo  November 27, 2018, 04:38:03 PM

Connect the seagate disk to a PC, use the software from the below link to format the disk to NTFS (instead of using Windows), connect the disk back to the Terastation and see if it can be seen on the system now.

http://gofile.me/6rjaN/sgiJUefF9

It's show error and could not found my Hard dis.
(https://2.pik.vn/2018ef58a51b-2a5e-4190-804d-c4544a845cd0.png)

: Re: TS5400D - Could not show Seagate Hard Driver (Seagate backup plus hub 4tb)
: thachnguyen November 27, 2018, 09:40:54 PM

: Texturtle  November 27, 2018, 08:55:11 AM

Go to the settings for SMB make sure SMB 2 is enabled.

the function SMB 2 already enable :(

: Re: TS5400D - Could not show Seagate Hard Driver (Seagate backup plus hub 4tb)
: thachnguyen November 27, 2018, 09:49:44 PM

My hard disk driver:
(https://2.pik.vn/2018a9d1998e-4d6c-4a99-9e31-ae08f79d111e.png)
(https://2.pik.vn/201886030065-0730-4e7e-b5ee-c2424c810f6f.png)
(https://2.pik.vn/20183f191eca-a9c6-41e3-bf50-c0df9f5d0e5e.png)
Name: SEAGATE Backup Plus Hub

: Re: TS5400D - Could not show Seagate Hard Driver (Seagate backup plus hub 4tb)
: oxygen8 November 28, 2018, 11:27:40 AM

Buffalo does not allow USB hubs.
One is installed in your hard disk.

: Re: TS5400D - Could not show Seagate Hard Driver (Seagate backup plus hub 4tb)
: thachnguyen November 28, 2018, 10:10:18 PM

: oxygen8  November 28, 2018, 11:27:40 AM

Buffalo does not allow USB hubs.
One is installed in your hard disk.

Oh, thank you.