Yesterday after a power outage I turned the Link Station Live back on and after about 5 minutes the red error light on the front started beeping and it turned off. I tried several times with the same result. Today i thought i'd give it one more try and now it stays on w/o an error, however, i can't browse it either through the web interface or on my wireless lan. I'm using a linksys 4 port wireless router. i checked the dhcp client table on the linksys and there is an ip address listed for the link station, however when i try to browse it it can't find it. i've pinged it with these results:
64 bytes from 192.168.1.102: icmp_seq=0 ttl=64 time=1.9 ms
64 bytes from 192.168.1.102: icmp_seq=1 ttl=64 time=0.9 ms
64 bytes from 192.168.1.102: icmp_seq=2 ttl=64 time=0.9 ms
64 bytes from 192.168.1.102: icmp_seq=3 ttl=64 time=0.9 ms
64 bytes from 192.168.1.102: icmp_seq=4 ttl=64 time=1.0 ms
--- 192.168.1.102 ping statistics ---
5 packets transmitted, 5 packets received, 0% packet loss
round-trip min/avg/max = 0.9/1.1/1.9 ms
Any help is appreciated
Does it show up in the NASNAVI? If so what does it say for the hostname and firmware version?
I don't know what the NASNAVI is. Just to clarify, i can't access it at all. not using it's name or ip address either locally or over the internet.
I understand that, the NASNAVI is a software program that was on a CD that was packaged with the unit. It finds the unit on the network as long as the unit actually boots (which it sounds like yours is). It is a key program for troubleshooting/finding the IP of these units.
You can also download it off of our website under the downloads section.
oh i vaguely recall now, and also think i remember it's not mac os compatible. is that correct?
garonson wrote:oh i vaguely recall now, and also think i remember it's not mac os compatible. is that correct?
It is actually, just download the nas navigator for mac from the Buffalo site.
i downloaded, installed and ran nasnavi for mac. open is grayed out. when i click on i'm here and put in the password the message i get is Alert, Failed to I'm here. it has an ip address 192.168.1.1022 and a subnet mask 255.255.255.0 the workgroup is unknown and there is a? next to the name HG-GHGL-EMA74
i have backed the data up to a USB drive attached to the linkstation. however, when i attached the drive directly to my computer it complained that it was not a readable device.
The unit is in Em mode, you should just be able to flash the firmware and get it back up and running.
can you tell me how to do that?
Which linkstaiton do you have? Depending on the model number the firmware update can only be done from a windows PC. i i need the exact model number to verify the firmware reinstallation instructions.
HS-DH320GL
S/N 19883020412489
i have parallels on my mac so i can use windows xp
Just go to our website, go to support > downloads. Select your buffalo product by model number and download the latest firmware (ver. 2.11 for you). Make sure you save the program to your computers harddrive. Once it is downloaded right click on the file and go to extract all. Make sure the computer isn't connected wirelessly and that you have all of the firewalls on this computer disabled.
You can then just open the firmware folder, double click on the LSUpdater.exe programand then just click update.
Edit: Im not sure if it will work with paralles. You may just want to use a PC.
please clarify what you mean by make sure your pc isn't connected wirelessly. do you mean attach the link station directly to the lan connection on my mac? i don't have a pc i only have parallels. i've tried everything you've suggested including attaching the linkstation directly to my machine and have disabled all firewall/virus. it doesn't work.
Hi,
I had similar problem 2 weeks ago and as I also have a mac, I can share my experience... I have one dedicated partition for windows (using boot camp), but I can also start it in emulation (I am using VMware). It effectively seems that the search of the link station performed by the firmware updater is NOT WORKING when running windows through VMWare. It never finds the station. The problem is the same when using Buffalo NAS navigator in emulation: no disc is found.
If I start natively on the same partition (therefore, everything should be the same, except the absence of the emulation layer), it finds the station correctly.
Even when this is working, I needed to pay attention to 2 things:
1) During the first attempt to flash the firmware, it seems that the station changed its IP address in the last step and therefore the final procedure failed (however, I think that everything was flashed before this final procedure).
2) In case of such failure, If you want to reperform the upgrade, you need to change the "lsupdater.ini" file, setting teh "VersionCheck" parameter to 0 instead of 1...
3) Finally, after firmware reflash, the interface was in japanese... you have to set in in English. There is a description how to do that in this forum in the FAQ if I am not wrong.
I think it is really time for Buffalo to release a OS X version of the firmware updater... As a firmware updater doesn't require much UI, if the language used to code the firmware updater on PC is portable, this should be very difficult to produce a OS X version.
Good luck!
thanks for the input. i don't have bootcamp. i did have the beta, but it stopped working a long time ago and i got parallels. i had no problem accessing the files on the nas from osx until a power outage last week. as for admin since there is none for osx i always did it via internet. i think the nas got bricked during the power outage. i've tried nasnavi for osx and it can't see it. i've also tried everything available on parallels but absolutely nothing worked. i change the perameter you mentioned and the device is simply not visible. now all i want to do is get the data i backed up from the nas to a usb drive off the usb drive. however, when i plug that into my mac's usb port, it doesn't appear. i tried on the parallels side and used a utility to be able to access xsf. that allowed me to see the drive, however the format show up as RAW. so i got another utility that allowed me to recover files from screwed up drives. all the files on my drive show up with names such as unknown0001. doc, or xls, or pdf, etc. i recovered one and the data in the file looks fine, however having to open every file on the disk and rename and resave it would take me until the next millenium. i'm wondering if i buy a new nas and attach the usb drive if the files will appear as there were before the power failure. i'm doubtful b/c the format shows up as RAW and i think it should be XSF. sorry for the long winded reply. glad you got yours working again.
I want you to update the firmware from a PC that is directly connected to the switch/router that the LS is connected to.
Hi,
We are **bleep** station failed, I know I would easily read my disc using linux. Additionnally, I realized that there was absoluetly no XFS support from OS X. And this is what I did: I installed ubuntu (in emulation on the mac, always using VMWare). With ubuntu installed, the ext3 USB disc was recognised and I could access the content.
I couldn't test with XFS disc with my Ubuntu emulation as I didn't have any more a USB disc XFS formated... The XFS is officially supported under linux, but I cannot tell you if it will mount automatically of if you will need to mount it by command line.
From Windows, the issue is the same... all these proprietary OSs have very limited understanding of non-native disc format.
So one solution that should work:
1) Download VMware **bleep**)
2) Install a appliance of Linux (I used Ubuntu desktop)
3) Connect the USB disc and start linux in emulation
I did the same except that I had a real version of VMware **bleep** also for you.
Maybe is parallel supporting and providing linux emulation (I never tried parallel) ?
Other solution: ask a linux-installed PC to a friend (or find an old machine to install ubuntu or other distribution of linux).
In any case, concerning the **bleep** station at all is very strange...
If you buy a new NAS that support XFS disc in USB (important detail to check...), you should then be able to get access to you data again. You just need to think creating a shared **bleep** that the fan is starting as expected?
I hope this helps.
Same exact think happend to me. I see 954 gb of raw data. I have been unable to read it. What utility did you use?
i ultimately downloaded ubuntu and burned it onto a cd. then i booted my mac from that disk and was able to access the files b/c linux supports xfs which is what the usb drive is formatted with. before i did that, i booted into parallels and installed free utilites the names of which i can't remember at the moment. one allowed me to see the disk and the other to access the files on it. the problem with this solution was it was seeing the data in RAW format, so all the information, such as the name of the file, the date, size, etc. was not visible. all the files had names like 0000900503.doc or 001900000.pdf, so i would've had to open each one to see what it was and rename it. also the directory structure wasn't there. it was just a big list of files. the good news is that the data inside the files was intact. so if ubuntu didn't work i could've recovered my files, it just would've taken a looooonngggg time. if you need the names of the windows utilitles let me know and i'll get them for you. however i recommend you try ubuntu.