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Products => Storage => : sumdumgai August 20, 2018, 11:09:57 AM

: LS410D Solid Amber on Power LED
: sumdumgai August 20, 2018, 11:09:57 AM

Hello.  Am having trouble with LS410D NAS.  Can someone please tell me what a solid amber LED means?  Thanks.

: Re: LS410D Solid Amber on Power LED
: davo August 20, 2018, 11:12:53 AM

It just means a new firmware is available for it. You can update it via the Management tab of the admin page.

: Re: LS410D Solid Amber on Power LED
: sumdumgai August 20, 2018, 11:17:18 AM

Thanks.  I just tried the update and got 'Failed to perform their job".  Update failed.

: Re: LS410D Solid Amber on Power LED
: davo August 20, 2018, 11:24:33 AM

Are you having any other issues with the NAS apart from updating the firmware? What version is currently installed?

: Re: LS410D Solid Amber on Power LED
: sumdumgai August 20, 2018, 11:38:20 AM

Yes.  Got email error messages last night: 'DISK Error Notification/HDD error occurred/Disk(s) the error occurred:"Disk1"/Disk cannot be mounted.'
Have been getting network disconnects, but could usually recover by rebooting the NAS.  Now when I reboot, Power LED flashes white for long time, then get solid amber.  When I tried to do FW upgrade, got 'Failed to perform their job' error.  When I tried to check disk using IP/Advanced/Drives/Drives/Check Disk, got the same error message.  Is the NAS toast?
Thanks.

: Re: LS410D Solid Amber on Power LED
: sumdumgai August 20, 2018, 11:41:24 AM

Forgot to mention. FW is 1.34.  Also, after initialization/reboot, solid amber on Power LED and no light on Function LED.

: Re: LS410D Solid Amber on Power LED
: sumdumgai August 20, 2018, 11:47:48 AM

More info.  I just ran another 'Check Disk' and it completed successfully.  But I still cannot connect to network.

: Re: LS410D Solid Amber on Power LED
: sumdumgai August 20, 2018, 12:54:17 PM

After reboot, have a solid white Power LED, no Function LED, but still cannot map the drive (Windows cannot access //LS410...).  I can PING the NAS.

: Re: LS410D Solid Amber on Power LED
: sumdumgai August 20, 2018, 01:21:30 PM

Navigator now says device is in Emergency Mode and to either upgrade FW or call TS.  I cannot connect to IP through browser, so how do I upgrade FW?.

: Re: LS410D Solid Amber on Power LED
: davo August 20, 2018, 01:40:52 PM

Is the data needed? Do you have a backup? Looks like the internal disk has failed.

: Re: LS410D Solid Amber on Power LED
: sumdumgai August 20, 2018, 02:33:14 PM

I've got backup up until last week.  I'm doing a FW upgrade to 1.84, but I'm not sure it'll complete okay.  The reboot is taking forever.