I have the pro duo, 2GB version, and have been trying to update my firmware, and the password is not working. I have tried the steps to reset to factory settings (which didn't work) and followed the instructions to try to force the firmware update software, which still prompted for a password.
I am having other issues with the linkstation, which is why I wanted to update the firmware. NASNavi sees the drive on the network, but gives me an error "Could not open the shared folder. Confirm drive status." (whatever that means.
Anyway, any help would be greatly appreciated. I haven't had this unit for very long. It worked great at first, then started having this problem.
Thanks!