Buffalo provides Data Recovery services. Read about it here.
My LS-CH1.0TL worked fine for 2 days, although I had to reboot it manually every morning. The firmware is 1.02 so I wanted to update it to 1.07. Unfortunately the drive doesnīt appear in the network at all by now, the blue LED on top is flickering for hours now. Disabling the firewall doesnīt help either. Is there a way to update the firmware if the drive is not connected via a router? It is not recognized as an USB device, I tried that already. (Using Vista Home Premium).
Thomas
Is this a network device or is it connected to a USB or serial port on a PC and using the PC to share it out?
>>Does the network port have link lights on both the NAS and the Router?<< Yes
>>Is it on the same subnet as the PC you are using to update the firmware? Can you ping it?<< How could I find out?
You can use the updater tool from Buffalo. If that does not find the machine, either it doesn't have an IP address or it is on another subnet.
Is this NAS at home or at work?