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Products => Storage => : jfkelley January 10, 2009, 09:00:39 AM

: Lack of authentication for sending email notification still not solved
: jfkelley January 10, 2009, 09:00:39 AM
   

I tried the solutions in the "Solved" post on this subject ("Setting up SMTP for LinkStation ProDuo").  No good.  My ISP requires authentication.  I cannot find a free, open email server, and don't expect to be able to in this day of aggressive spamming.   (FYI: The BlueBottle recommendation is no longer free.)  Even if I WERE to find some fly-by-night smtp server foolish enough to leave itself open to spammers, it wouldn't be there the next time my TS needed it to be (or would be blacklisted by every ISP on the planet).

 

Is anyone updating the firmware for the Terastation Live?  How hard would it be to throw a couple of authentication fields into the email notification module?

: Re: Lack of authentication for sending email notification still not solved
: Paul January 13, 2009, 09:02:22 AM

I will pass up this request to my corporate office,

thank you 

: Re: Lack of authentication for sending email notification still not solved
: krisludington March 01, 2009, 11:31:51 AM
   Please add my voice to the request.  The email notification is desparately needed, but useless without SMTP server authentication. 
: Re: Lack of authentication for sending email notification still not solved
: randytucker March 06, 2009, 12:35:25 PM
   

Paul, please let management know that the need for authenticated SMTP is growing.  Unauthenticated SMTP, if it is not already (except for 1 or 2 exceptions), is going the way of the 8-track tape cartridge and the 5 1/4" floppy.  SPAM is too big of an issue for anybody to continue keeping an unauthenticated SMTP server.  As soon as an ISP sees spam coming from that server, it will be blacklisted.  So... please let us know what is being done about this feature request. 

 

Thanks.

: Re: Lack of authentication for sending email notification still not solved
: Stevecol56 March 26, 2009, 02:10:56 PM
   

Here Bl**dy Here. Come on Buffalo sort this out. a Fantastic product at a fantastic price, but such outdated thinking when it comes to SMTP mail messages! Even my Router has twigged on to the fact that there are just no "Open SMTP relays" anymore. It was such a simple firmware update for them, so why not you? we are not asking for a major re-write of the firmware, just a couple of authentication settings (U/N and Password!) how difficult can that be?

 

BUFFALO..........................SORT IT!!!!!

: Re: Lack of authentication for sending email notification still not solved
: jwinograd May 04, 2009, 12:45:09 AM
   

Paul,

Any update from the corporate office on this? It is a huge issue! It used to be fine for Comcast subscribers like me, but recently Comcast moved to require authentication, so it is no longer working. As everyone has already pointed out, no legitimate ISP these days is going to provide an open SMTP server. Thanks, Joe

: Re: Lack of authentication for sending email notification still not solved
: jwinograd May 04, 2009, 09:35:46 AM
   Btw, has anyone installed a local SMTP server to solve this problem? If so, please let us know what product you're using. I'm tempted to give Softstack's Free SMTP Server a spin, but if anyone else has already achieved good results with a local SMTP server, I'd appreciate hearing about that. Thanks, Joe
: Crosslink to another thread
: jfkelley May 04, 2009, 10:22:32 AM
   

By the way, this thread is similar to:

 

http://forums.buffalotech.com/buffalo/board/message?board.id=0101&thread.id=176

 

Which was marked as "solved", even though it isn't.

 

This has been an unaddressed problem (with a simple solution) for years.  I don't know what the hold-up is.

Message Edited by jfkelley on 05-04-2009 10:26 AM
: Re: Crosslink to another thread
: Dustrega May 04, 2009, 04:07:45 PM

Stevecol56: I've said it many times around this forum. We don't listen to orders and we don't write the firmware. Tell us to SORT IT again and it will result in a ban this is a warning.

 

Even though this has been an ongoing issue we have units that have updated SMTP procedures. I have not received any word on whether this will be added in future firmware revisions for older units and when a definitive answer is received we will let you know. Thank you for your patience.

: Re: Crosslink to another thread
: jwinograd May 04, 2009, 05:03:37 PM
   Dustrega, A wee bit defensive, I'd say. He didn't use any foul language, and even said it's a fantastic product at a fantastic price. His language was somewhat aggressive, but not harsh enough, in my opinion, to be threatened with banning. Seems that you're a Buffalo employee, so you should realize that you have a job because people like Stevecol56, me, and all the others in this forum have purchased Buffalo products. As a person who deals with customers, you need to understand that we get frustrated with issues that drag on for months. If you are unable to deal with customers, even somewhat aggressive and frustrated ones, in a professional, courteous manner, and not resort to threats of banning, then I suggest that working the forums may not be a good profession for you. Your statement that you don't write the firmware is absurd -- classic finger-pointing. All of us bought products from a single vendor -- Buffalo Technology. I couldn't care less if you don't manufacture the firmware, or, for that matter, the drives, the enclosure, or anything else. I bought a complete product from Buffalo and I expect you to support it. If I wanted to buy firmware from one party, drives from another, an enclosure from a third, etc., and put the NAS together myself, I would have done that. But I bought a complete product from Buffalo and, in my opinion, Buffalo should be responsible for the entire product. Regards, Joe
: Re: Crosslink to another thread
: Dustrega May 04, 2009, 05:47:15 PM
Yes you would be correct in most of your statements.  You are correct that my job is not to get into debate therefore I won't submit to it at this point.  I realize your frustrations and that of every user in this forum and have submitted every issue/bug/suggestion I find to our corporate office.  What they do with it from there is their responsibility (whether it gets sent to our firmware developers in Japan or not is not my discretion).  I do not submit orders (i.e. demands) however and will not tell my superiors to "SORT IT".  Therefore, orders and demands in my judgement are not kind requests and therefore not looked upon kindly in these forums.  I realize that you expect these products to do what they are advertised to do and understand that these are the reason that you purchased them.  There are limitations however since these devices are storage (i.e. backup) and not servers.  Please understand that I am here to help as much as I can and I do so in as professional of a manner as I can muster.  The issues are noted and as good as submitted I can assure you and will have an answer as to what will happen.  In the future please note it is my job to not only support here on the forums, but to also moderate them (i.e. make sure that possible riff raff and troublemakers are kept off) and keep it as clean of an environment as possible.  I am fair that I give a warning and from there it is within the users bounds as to whether they stay or go.  Thank you for your understanding and patience with both the process of this issue and with my somewhat short replies.
: Re: Lack of authentication for sending email notification still not solved
: jwinograd May 04, 2009, 06:21:37 PM
   I stated my position and you stated yours. I agree that we should not get into a debate.

One of your comments really caught my attention: "There are limitations however since these devices are storage (i.e. backup) and not servers." I have two TeraStations (1TB and 2TB), and while I do use them for backup, I also use them as servers. I'm not saying that they're appropriate as servers for a large business, or even a mid-size one, but I certainly view them as capable SOHO servers. I typically have a half-dozen computers running in my home/home office environment, and all have drive letters mapped to both of the TeraStations at the root. Works great! Why do you feel that these devices are not servers? Regards, Joe
: Re: Lack of authentication for sending email notification still not solved
: disputator May 05, 2009, 07:27:09 PM
   Hmmm, not that it should mean something but my feel says the same. 8-) Built-in FTP-server, SMB server - sounds pretty much like a file server.
: Re: Lack of authentication for sending email notification still not solved
: Jason May 05, 2009, 11:03:11 PM

 This product is nearing if not already at the end of it's life cycle, I know we ceased production of this model awhile ago. The last firmware update for this drive was posted in January, between that one and the one before it, over a year passed. And all that update addressed were the media server issues, that was a fix we needed to make to make an advertised feature work better with certain devices, specifically the ps3. That being said, the unit was never designed to work with authenticated smtp and therefore we might never add this feature for it. Since it's release we have released several models with this feature. There comes a time in a product's life cycle where new features stop being added, and it looks like we are approaching that point with this model drive.  However, these requests have been passed along, which at this point is all that can be done. 

Message Edited by Jason on 05-05-2009 11:03 PM
Message Edited by Jason on 05-05-2009 11:06 PM
: Re: Lack of authentication for sending email notification still not solved
: jwinograd May 05, 2009, 11:53:16 PM
   

Jason,

What new/current TeraStation models support authenticated SMTP? One of the hard drives on my (admittedly old) 1TB TeraStation just died, so maybe it's time for a new TeraStation instead of replacing the failed drive on the old one. Thanks, Joe

: Re: Lack of authentication for sending email notification still not solved
: Jason May 06, 2009, 07:12:38 AM
Terastation Pro II and Terastation III.
: Re: Lack of authentication for sending email notification still not solved
: igelect August 13, 2009, 10:22:55 AM
   I Have just purchased a Linkstation Mini with the latest version of the firmware, and I can confirm that this device also does not have smtp authentication available. Why on earth is this still the case.
: Re: Lack of authentication for sending email notification still not solved
: daspoon September 23, 2010, 10:07:57 PM
Notification: enable
SMTP Server Address: smtp.gmail.com
SMTP Port No.: 587
Authentication Type: login(smtp-auth)
POP3 Server Address:
POP3 Port No.:
SSL/TLS: tls
enter gmail account email address in full and password
good luck
: Re: Lack of authentication for sending email notification still not solved
: Orko November 20, 2010, 05:57:37 AM

Genius! This works for my gmail account, anyone got the settings for a gmx account?

: Re: Lack of authentication for sending email notification still not solved
: RobinBlood November 25, 2010, 06:28:07 AM

where are all those geeks and freaks for linux-servers?

 

On the HS-DHTGL/R5 you have the possibility to enter a Subject and five different Mail-Adresses.

 

As it cannot be too complicated to create a firmware to support smtp auth, it also cannot be too complicated to create a smtp-server relay on an internet Server somewhere. Who of you administrates a root-server for online gaming??

 

just think about some way to scramble the PW and put it in one of the recipients, send the complete stuff to the relay-server which redirects to the real one and -> done !!

 

or even don't scramble the PW and make a note somewhere that a dedicated accout has to be created because PW is not protected, or even tell us what PW to use and anyone can decide if they want to use it or not.

 

Is the information that your Fan just broke so highly sensitive that someone can blackmail you with this data ?? ;-)

 

Recipient Mail Addresses are checked, so the inserted string has to be an emailaddress.

So I would suggest to add dummy-data (@d.d) to the fields which don't already match an email adress

 

Mail Notification -> Enable

SMTP Server Address -> relay SMTP-Server
Subject -> *choose any* TeraStation Status Report
 Recipient Mail Address 1 -> real SMTP-Server address - Host Name (gmx, gmail, yahoo) + @d.d
Recipient Mail Address 2 -> real SMTP-Server port (zero "0" for default) + @d.d
Recipient Mail Address 3 -> User Name (if it's the email, don't add @d.d)
Recipient Mail Address 4 -> Password (scambled, unscrambled, personally I don't care) + @d.d
Recipient Mail Address 5 -> Destination Email Adress

 

So for GMX I would set up a unsafe.mail@gmx.net

 

SMTP Server Address -> relay.server.com
Subject -> TeraStation Status Report
Recipient Mail Address 1 -> mail.gmx.net@d.d
Recipient Mail Address 2 -> 0@d.d
Recipient Mail Address 3 -> 1403289@d.d      or     unsafe.mail@gmx.net
Recipient Mail Address 4 -> passwd123@d.d
Recipient Mail Address 5 -> private.mail@gmx.net

 

So go an earn your respect and make thousands of people happy.

and don't forget to post the relay server address ;-)

: Re: Lack of authentication for sending email notification still not solved
: twistax May 05, 2011, 03:12:37 PM

I do not see these settings under my  Maintenance>Mail notification

 

I only see Mail notification "ENABLE" and SMTP server....  no username or port and whatnot?

: Re: Crosslink to another thread
: PhilipSargent September 13, 2011, 06:57:42 PM

My ISP, which I have been using as an unauthenticated SMTP server for this purpose for some years, has just re-engineered all its email as a re-badged GMail system - which requires AUTH for everything. So my LivestationPro emails broke.

 

However, I have found a temporary hack.

If your destination email address is on many normal hosting systems, such as mine on my  email address @klebos.com , then if I set the SMTP server to be the server directly (e.g. smtp.klebos.com) on the machine processing my email, then the message gets delivered.

 

Now actually, of course, I want the emails in my GMail mailbox... but that's OK, I can either set GMail to extract the messages using POP or I can use a forwarder on my own hosted email account...

 

Makes  sense, once you think how SMTP servers work deep down.

Philip