when i try it says AUTHORIZATION ERROR CAUTION 1.The user name is "root". 2.Check uppercase or lowercase in the password. i have tried it 15 times with only lowercase letters, but without any luck do you know how I reset my password, so i will go back to "root"? i have allready made a hard reset, by holding in the reset button for 15 sec, then turn the power off, and then do it again 2 times more, but it will not reset the password.