Greetings. I have a TS5410DN1602 that was running fine until we had a storm yesterday and inadvertently shut down the device. (I intended to power down an older NAS to save battery) I used the power button but when trying to bring back up the device appears to be loading but never makes it through booting before it shuts down again. Sequence is:
Power up
LAN activity light flashing
LCD shows booting then changes to Welcome to Terastation
Power light begins blinking green on/off about every second
I see drive activity on all 4 drives
Eventually beeps, LCD goes dark, then it reboots
Rinse and repeat
I think I have good backups but would ideally restore this to functioning but not quite sure what is the problem. Is is the boot info on the server that would be a problem? Is there a way to download or purchase a bootable image and is that safe to do without overwriting the raid array?
I tried booting with a drive removed (another post suggested that was a way to see if a drive was bad) but after all 4 same results.
I'm out of warranty although would be willing to pay support for assistance but cannot find a way to contact support.
Would buying 4 new drives and building the machine back allow me to create a emergency boot image that I could use with these drives?
Welcome any suggestions on how best to recover the machine and data, even if temporarily to ensure my backups are good.
Thanks
Jack
Updated:
Couple additional points
I am never able to see the server in the NAS Navigator nor do I ever see it on the network although it shows LAN activity via the light
I am not sure I can manually boot to EM for this model but tried that by holding the function key during bootup, nothing changed.
I need to time it but think it probably runs less than 5 minutes before the reboot.
Never shows any other lights other than power blinking green, LAN blinking green and activity lights next to each drive.