Author Topic: LS-WXL - after replacing failed drive, "Rebuild RAID Array" greyed out  (Read 2868 times)

travisncs

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Good Morning,

I'm new to the forums and excited to be asking my first question.

I was alerted to a failed drive via email alerts, so i got a comparable drive and replaced it.  It was Drive 2. 

When i go to the web management portal, Settings > Storage > Array 1... It has Disk 1 and Disk 2, both disks have Disk Mode of Array 1.  And it has the Rebuild RAID Array greyed out.

Thoughts on a step that I may have missed? 

davo

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Re: LS-WXL - after replacing failed drive, "Rebuild RAID Array" greyed out
« Reply #1 on: December 11, 2018, 11:23:38 AM »
Array1 is the name of the RAID, not the RAID mode.
Post a screenshot of the System -> Storage section of the settings page.
PM me for TFTP / Boot Images / Recovery files  LSRecovery.exe file.
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travisncs

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Re: LS-WXL - after replacing failed drive, "Rebuild RAID Array" greyed out
« Reply #2 on: December 11, 2018, 11:29:56 AM »
Thanks for the reply davo.

Here's a link to a screen shot.  (My apologies for being unfamiliar with the form posting procedures.)

https://drive.google.com/file/d/1B8WmvDXKtqKoGReiXnDpwQFkvRiC4EM2/view?usp=sharing

Texturtle

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Re: LS-WXL - after replacing failed drive, "Rebuild RAID Array" greyed out
« Reply #3 on: December 12, 2018, 08:51:07 AM »
According to that screenshot, both drives are already members of the array. It's likely that it's already rebuilding.

travisncs

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Re: LS-WXL - after replacing failed drive, "Rebuild RAID Array" greyed out
« Reply #4 on: December 12, 2018, 09:19:04 AM »
It does appear that way, but in the step prior, it lists the Array 1 with an Error status:

https://drive.google.com/file/d/1-3Eq1ZbvLO73h4bD0-Bxg2jArbpQ71-u/view?usp=sharing

The devices has the error LED amber and blinking: long, short, short.

Texturtle

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Re: LS-WXL - after replacing failed drive, "Rebuild RAID Array" greyed out
« Reply #5 on: December 12, 2018, 09:22:32 AM »
Are you able to access the shared folders? With that status it's possible that the array cannot be rebuilt.

travisncs

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Re: LS-WXL - after replacing failed drive, "Rebuild RAID Array" greyed out
« Reply #6 on: December 12, 2018, 09:32:02 AM »
I do have access to the file share.

Any thoughts how it could have gotten in that status?  I've replaced a drive int he past without issue.

travisncs

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Re: LS-WXL - after replacing failed drive, "Rebuild RAID Array" greyed out
« Reply #7 on: December 12, 2018, 11:02:39 AM »
Going to go ahead and move the data off the device, delete/recreate the array.  Figure i'm past the point of an easy recovery.  Thanks all for the feedback.