Disable any and all firewalls on your computer and see if the unit shows up with the NASNavigator. If it does tell me what it says for the hostname and firmware version. If you still cant find it try booting your computer into safe mode with networking.
Also, are you getting any error/info lights?
I tried the above. No dice, however this time the link station is giving 6 red blinks ( which according to the manual it can not recoginze the hard drive). Also I am getting an unknown network with limited connectivity. Previously the blue " link station" light was blinking continously.
My computer does not recognize as an external hard drive either. The NASNAV software does not recognize it also.
many thanks for your response and I look forward to your advice.
mazen
If you're getting six red lights, try this: http://forums.buffalotech.com/buffalo/board/message?board.id=0101&thread.id=9312
If that doesn't work, contact tech support for an RMA.
I tried this and followed the instructions very carefully.It did not work. I live in Syria it is very difficult for me to send the unit back. Is there no hardware rest???? is there no other way??? Should I junk it and chalk it to expreince??
plse advise
Try booting the unit into EM mode:
http://forums.buffalotech.com/buffalo/board/message?board.id=0101&thread.id=9306
and then force updating the firmware:
http://forums.buffalotech.com/buffalo/board/message?board.id=0101&thread.id=9309
If you still don't have any luck then dustegra is right and you need an RMA. This is either a HDD failure or the unit can't boot off the kernal. A bad HDD requires and RMA, if the unit cannot load the kernal then the force update procedure or TFTP should work. There are no other options and we apologize for the inconvenience.