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New Born
gclimer
Posts: 6
Registered: ‎02-27-2012
0

WZR-HP-G300NH2 - Slow Transfer Speeds

[ Edited ]

I've got a WZR-HP-G300NH2 with the DD-WRT Buffalo branded firmware on it.

 

I'm on a 50Mbps up/down fiber connection, but when running a speedtest from any connected computers (both wired and wireless), I'm only hitting between 9 and 10 Mbps.

 

I can connect my laptop directly to the fiber connection and i get the expected >50Mbps transfer rates.

 

I've reflashed the firmware, reset to factory defaults, and retested multiple times, never to exceed 9Mbps.

 

Any idea on what could be causing this issue?

 

EDIT:

 

I should note that QoS is turned OFF, in case you're wondering.

Juvenile
Artjohn
Posts: 44
Registered: ‎06-05-2011
0

Re: WZR-HP-G300NH2 - Slow Transfer Speeds

Is their a movie engine enabled?  Try disabling it.

 

You write .

 

>>I can connect my laptop directly to the fiber connection and i get the expected >50Mbps transfer rates.


I suppose there is a modem/ont or router from the ISP, no?

 

How are you connecting to ISP's modem, and could that be a source of the problem?  

 

Is the Buffalo Branded user friendly or DD-WRT?

 

FWIW, I have a WZR-HP-G300NH V1, and I see the full pipe (> 75 Mpbs, peak > 100 Mbps) from my ISP, both wired and wirelessly, with a Motorola Docsis 3 modem connect to the BT router with CAT6 jump cable,  then out thorugh a 24 port HP gigabit switch and lots of cat 5 internal wiring and wall ports, and plain old user friendly firmware on the BT.

 

Good luck! 

 

 

New Born
gclimer
Posts: 6
Registered: ‎02-27-2012
0

Re: WZR-HP-G300NH2 - Slow Transfer Speeds

I'll double check the movie engine setting and disable it if it's on.

 

There is no modem, per se, just an RJ-45 jack supplied by the ISP. There's no other equipment other than that. I'm not sure if fiber requires a modem like a typical DSL/Cable connection.

 

I have it set up with the DD-WRT firmware.

Juvenile
Artjohn
Posts: 44
Registered: ‎06-05-2011
0

Re: WZR-HP-G300NH2 - Slow Transfer Speeds

There is a modem (transceiver) somewhere in the loop; you may need to contact your isp; perhaps you need to disable all routing on WZR-HP-G300NH2 and use it as an access point only.

New Born
gclimer
Posts: 6
Registered: ‎02-27-2012
0

Re: WZR-HP-G300NH2 - Slow Transfer Speeds

As stated, I can connect directly to the RJ-45 jack that was ran by my ISP. It's not until I hook up the router that the speeds slow down. To me, that indicates an issue with the router, not with my ISP. Furthermore, the old Linksys E3000 that was being used prior to this one was hitting the expected speeds of 50Mbps. (I no longer have that router, so using it is not an option.)

 

And using a router as just an access point kind of defeats the purpose of a router.

Juvenile
Artjohn
Posts: 44
Registered: ‎06-05-2011
0

Re: WZR-HP-G300NH2 - Slow Transfer Speeds

 I know the format of these forums many times does not lend itself to the quickest solution, :) but the more info you can provide, the more the help you need comes.

 

For example, how do you know the Linksys 3000 wasn't set to act merely as an  access point and dumb switch with the ISP's router providing DHCP, IP, NAT and firewall?

 

The linksys uses 192.168.1.1 as its default address; BT uses 192.168.11.1;  if you are just swapping the two, without changing any settings on either and rebooting everything including all the clients, that suggests to me that there maybe another router

 

Is the movie engine setting off?

Is the routing switch set to on, off or auto?set it to on

 

Of coure, on the other hand, you may know the answer to all these questions and the BT is just fubar.

 

Best!

 

 

 

 

New Born
gclimer
Posts: 6
Registered: ‎02-27-2012
0

Re: WZR-HP-G300NH2 - Slow Transfer Speeds

You're right about the Linksys, I'm not POSITIVE that it was doing the routing/DHCP assignment, but I suspect it was.

 

When I connect the BT router to the ISP jack, it obtains an outward facing IP address, which indicates to me that the ISP connection is a single IP connection only, with no other DHCP assignment going on.

 

The BT is DEFINITELY the DHCP server, as I have manually configured everything about it, including assigning certain MAC addresses a specific IP which is outside of the DHCP range. I've also got a guest wireless network unbridged and assigning a IPs on a different subnet.

 

The routing switch for the BT has been set to "On" since as long as I can remember.

 

This router is actually being used at a church, and I haven't had a chance to get by there to check the movie engine switch, but honestly, I think it's on. I'm going to go by there today after work and make sure it's off.

 

Thanks for the help! I'll update this thread with my discovery this afternoon.

 

 

Juvenile
Artjohn
Posts: 44
Registered: ‎06-05-2011
0

Re: WZR-HP-G300NH2 - Slow Transfer Speeds

I bet it turns out to be something really simple that we are both missing now :)

 

The G3000HN2 is capable of passing the full signal.

 

Good luck!

New Born
gclimer
Posts: 6
Registered: ‎02-27-2012
0

Re: WZR-HP-G300NH2 - Slow Transfer Speeds

Well, unfortunately it turns out the movie engine switch was off. So I'm still baffled.

 

I'm going to try re-terminating the connections in case it's a wiring issue and see if that helps.

Juvenile
Artjohn
Posts: 44
Registered: ‎06-05-2011
0

Re: WZR-HP-G300NH2 - Slow Transfer Speeds

Ok, movie engine off.

 

Is the on, off, auto switch set to on? (assuming WZR use as a router)

 

Are the clients receiving an ip address from the WZR? (that is, 192.168.11.xxx, assuming the WZR default has not been changed)

 

On the WZR, is the Method of Acquiring IP Address set to Acquire an IP Address Automatically from a DHCP Server?

 

How is the WAN side of the WZR cabled to the ISP?  CAT5e jump?

 

I suppose it wouldn't hurt to reset the WZR to default and see if that clears the issue.

 

Who is the ISP?