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New Born
CARiegel
Posts: 5
Registered: ‎12-16-2011
0
Accepted Solution

WZR-HP-AG300H losing internet connection on the 2.4GHz channel

[ Edited ]

I have a WZR-HP-AG300H, running the user friendly firmware, V1.72.  The router has been installed and working well for nearly a month.  But last week I started having an issue where the wireless devices in the house appear to be connected to the network, but don't have internet access.  At the same time, my desktop, which is connected via ethernet to the router, does connect to the internet.  Restarting the router will restore the wireless and all is good again for awhile.

 

I have seen other threads that sounded similar, but they made me believe that there was no wireless connection at all.  I have the connection (apparently) to the network, but can't get to the internet. 

 

Any ideas what's going on or how to resolve?

 

Thanks

Herd Leader
brian_nathaniel
Posts: 921
Registered: ‎03-09-2011
0

Re: WZR-HP-AG300H losing internet connection on the 2.4GHz channel

I recommend flashing to the latest Buffalo DD-WRT build for this unit, which addresses wireless connection issues experienced by some customers.

 

DD-WRT Build 17798 - This is an alpha release, but it is perfectly safe to use.


I do not work for Buffalo Technology. My advice is my own and comes from my experience working with the products.

New Born
CARiegel
Posts: 5
Registered: ‎12-16-2011
0

Re: WZR-HP-AG300H losing internet connection on the 2.4GHz channel

Being a networking half-wit, I have been nervous about trying that, but perhaps I'll give it a shot.  I can always reflash to the friendly version if I can't get it all working in the DD-WRT. . . . 

 

Thanks

New Born
CARiegel
Posts: 5
Registered: ‎12-16-2011
0

Re: WZR-HP-AG300H losing internet connection on the 2.4GHz channel

Help!  I just upgraded the firmware to the DD-WRT build you recommended.  Upgrade seems to have worked and the router came back online.  however, I cannot go in and configure it. It's asking for the username and password, as expected.  But the username and password I setup under the friendly firmware don't work.  Any idea what happens to the username and password when flashing from friendly to professional?

Herd Leader
brian_nathaniel
Posts: 921
Registered: ‎03-09-2011
0

Re: WZR-HP-AG300H losing internet connection on the 2.4GHz channel

When you go to access it it, it should actually be prompting for you to create a username/password.

 

All previous settings from the user friendly firmware have been lost, including username/password.


I do not work for Buffalo Technology. My advice is my own and comes from my experience working with the products.

New Born
CARiegel
Posts: 5
Registered: ‎12-16-2011
0

Re: WZR-HP-AG300H losing internet connection on the 2.4GHz channel

I was expecting what you said - all previous settings from friendly firmware setup would be lost.  But I was surprised when it recovered from the firmware flash that it reconnected to the internet and my wireless devices reconnected to it per the network settings I previously had. It was working fine except I could not get into the setup.

 

At any rate, I used the reset button on the bottom of the router to reset it.  Now I am in process of setting it all up again.

 

Thanks