Storage

[chainmail]

TS Pro II Rackmount TS-RH2.0TGL/R5. 

Try to back up to, or copy large files error

"Cannot copy (filename): The specified network name is no longer available". 

Latest firmware. 1.33 no change. 

Servers are all Win 2003 R2, Mac OSX 10.4, or XP SP3.  Same error

Message Edited by chainmail on 03-04-2009 10:39 AM

[Colin137]

Try mapping or connecting via the IP address of the terastation, instead of the hostname.

[chainmail]

Thank you

I spoke to Tim at your phone support.

I tried IP address and computer name.

I have been set up to RMA this machine.

[Big_Si_Owen]

What router are you using?

I've been getting this same issue with my Terastation Live when recently trying to transfer 250gb / 10's of thousands of files around my network. It worked absolutely fine when I was connected directly to the NAS but kept giving that error when wired / wireless through the router so I think that's where MY weak link is. I have the BT Home Hub 2.0... Am investigating what I can find out from them...

[chainmail]

I have a Cisco PIX 501 Firewall 10/100.

Dlink DGS 1024D, DGS1224T switches. Both are gigabit, 24 port.

For kicks I tried Linksys SD2008 (10/100/1000) and Dlink DSS-8+ (10/100) both 8 port.

I tried cross over cable, straight through as well.

What firmware are you running?

[Big_Si_Owen]

Ah, fair enough. 

I'm using the most recent Home Hub 2.0 (8.1.A.E) and Terastation Live (2.14) Firmwares. 

[chainmail]

I received my replacement Terastation.

It came with Firmware 1.30 instead of the 1.26

Same error, the tera station disapears while copying files, or backing up to it.

I updated to firmware 1.33

Exact same issue.

I have ensure all my computers are mapped to the TS using IP address not host name.

I tested host name as well, same error.

This has been going on for a while, I can't do this anymore.

[Dustrega]

On your PCs is file/print sharing enabled? Secondly, if this is happening on the Mac make sure that the Network Drives option is enabled in the Finder Preferences.

[chainmail]

Windows 2003 Standard Servers R2

Windows XP Pro SP3

5 servers are virtual on ESX, 5 are physical

I have tried copying files, and running backups using Paragon Disk backup, and native MS NTBackup.

Before I run any task on the terastation, I creat and rename a folder on the Terastation

This ensures there is no permission or connectivity issue.

Of course File and printer sharing is enabled, or I would not be able to map drives to the TeraStation.

[Dustrega]

Strange times. Sorry about that I guess my eyes skipped that in your post. If you've RMA'd the unit I would just wait until you get the replacement. Could be a bad NAS :robotsad:

Message Edited by Colin137 on 04-09-2009 09:19 PM