03-02-2009 10:27 PM - edited 03-04-2009 09:39 AM
TS Pro II Rackmount TS-RH2.0TGL/R5.
Try to back up to, or copy large files error
"Cannot copy (filename): The specified network name is no longer available".
Latest firmware. 1.33 no change.
Servers are all Win 2003 R2, Mac OSX 10.4, or XP SP3. Same error
03-05-2009 05:53 PM
03-05-2009 06:17 PM
I spoke to Tim at your phone support.
I tried IP address and computer name.
I have been set up to RMA this machine.
03-06-2009 05:20 PM
What router are you using?
I've been getting this same issue with my Terastation Live when recently trying to transfer 250gb / 10's of thousands of files around my network. It worked absolutely fine when I was connected directly to the NAS but kept giving that error when wired / wireless through the router so I think that's where MY weak link is. I have the BT Home Hub 2.0... Am investigating what I can find out from them...
03-06-2009 06:04 PM
I have a Cisco PIX 501 Firewall 10/100.
Dlink DGS 1024D, DGS1224T switches. Both are gigabit, 24 port.
For kicks I tried Linksys SD2008 (10/100/1000) and Dlink DSS-8+ (10/100) both 8 port.
I tried cross over cable, straight through as well.
What firmware are you running?
04-08-2009 10:06 AM
I received my replacement Terastation.
It came with Firmware 1.30 instead of the 1.26
Same error, the tera station disapears while copying files, or backing up to it.
I updated to firmware 1.33
Exact same issue.
I have ensure all my computers are mapped to the TS using IP address not host name.
I tested host name as well, same error.
This has been going on for a while, I can't do this anymore.
04-09-2009 03:44 PM
04-09-2009 06:59 PM
Windows 2003 Standard Servers R2
Windows XP Pro SP3
5 servers are virtual on ESX, 5 are physical
I have tried copying files, and running backups using Paragon Disk backup, and native MS NTBackup.
Before I run any task on the terastation, I creat and rename a folder on the Terastation
This ensures there is no permission or connectivity issue.
Of course File and printer sharing is enabled, or I would not be able to map drives to the TeraStation.
04-09-2009 07:35 PM - last edited on 04-09-2009 09:19 PM by Colin137