01-20-2009 01:18 PM
Hi, I am a newbee. I have purchased a damaged TS/P/II case with no drives installed and I want to install four New Drives.(I have repaired the case and it starts up fine) Can someone help me with a step by step method to install four drives (or even one). I have read through the forum but I seem to be able to find only bits of information.
Thank you in advance!
01-20-2009 04:39 PM
Put the drives in the case, download the firmware for the device, and follow these instructions until it tells you to perform the firmware update:
After the device has booted, follow these steps to get the Debug menu:
Check ALL FOUR of the options in the Config section before updating the firmware.
01-22-2009 04:27 PM - edited 01-22-2009 04:27 PM
Image links should work now. Sorry about that :)
01-23-2009 01:13 AM
Colin 137, Thank you so much for your help. All seems to work until I try and update the firmware. After clicking on update I get a message that states the drive does not have a partition and the drive needs to be formated. When I give the ok to format the drive I recieve the ERROR message " ACP_State_ Failure.
I am trying to test the Terastation Pro II with one new unpartitioned, Unformated drive. Is the problem that all this is not possible to do with just one drive? The drive is also just a 160 GB Drive.I did not want to invest in 4 drives until I knew if the case,supply and board were ok. Any info would help!
01-23-2009 02:18 PM
01-25-2009 12:49 PM
I went out today and purchased a 1TB drive. Same problem. Would you happen to have any other ideas as I am kind of out of things to try.
To bad there is not a way to test the mother board ,but there are no other error codes comming up on the display. The drive is seen but no format is possible. Firewall is off and no antivirus?
01-25-2009 07:38 PM - edited 01-25-2009 07:40 PM
01-26-2009 11:36 AM
ACP_State_ Failure usually indicates an issue with the mainboard and the unit will need to be repaired.
Also switching drives from one Terastation to another Terastation can fail if the model numbers on the back of the units do not match exactly. Since the software on the drives will be different than what the unit is looking for. The firmware resides on the mainboard and the drives.
If more than one drive is replaced on the Terastation the TFTP program will have to run on the unit in order to have it boot properly.
All 4 drives will need to be in the system when this is done, it will not boot with just one.
Follow the following steps to do the TFTP boot:
* Download the TFTP Boot software from the FTP site.