**NOTE** -This must be done from a Windows machine. Apple Computers or Linux computers cannot perform this operation in the firmware updater.
Oldest Models - HD-HTGL/R5, HS-DTGL/R5,
1. Download the appropriate firmware for your NAS from our website (http://www.buffalotech.com/support/downloads) and the Nas Navigator (http://www.buffalotech.com/support/getfile/nasnavi
2. Reboot your PC in to safe mode with networking. **NOTE**- Only do this step if you are having issues updating. This is to remove the possibility of firewalls, antivirus or any software preventing the firmware update from working. If you feel that this is not necessary you can try skipping this step. If it does not work then please try this.
3. **NOTE**- Only do this is if you are having issues updating while the unit is on the network. If having issues follow this to remove unit from the network.** Set your computer's IP address to a static IP address of 192.168.11.1 with subnet 255.255.255.0. A default gateway is not required nor is DNS. Attach unit to Pc via ethernet. NOTE: If you don't know how to change your IP address on your computer you can find out how to do that for Windows (XP, Vista or 7).
4. Extract the files on to your desktop
5. Right click on the NASupdater application and go to Send To->Desktop (Create Shortcut)
6. Right click on the newly created shortcut and choose Properties
7. In the target line you will see:
"C:/[Path to your Desktop]/[Your NAS firmware folder]/NASupdater.exe"
On the right side of the end quotation you'll want to add:
[spacebar]/force
8. Click on the Compatibility tab in the window and choose to "Run this program in compatibility mode with Windows 2000"
9. Boot unit while holding the reset button.
10. Run the shortcut and choose update.
FINAL NOTE: Upon completing a firmware update you'll want to restore the device to it's factory defaults to remove any footprints from the previous firmware (same version or no). You can do this by logging in to the web interface, choosing maintenance, initialization and choose restore (does not delete data or shares).
Old Models:
TeraStations -HS-DHTGL/R5, TS-HTGL/R5, TS-ITGL/R5, TS-RITGL/R5, TS-RHTGL/R5,
LinkStations -HD-HLAN,LS-LGL, HS-DHGL, LS-GL, LS-WTGL-V1
- Download the firmware for your respective unit and the Nas Navigator (http://www.buffalotech.com/support/getfile/nasnavi
-243wr.zip ). If you are unsure of your model then double check by posting on our forum. - Extract the files on to your desktop.
- Open up the tsupdater.ini or lsupdater.ini file (You may not see the "ini" file extension. It's file type is "Configuration File".) The icon you see will look like one of the following.
- (XP Icon
- ) (Vista Icon
- )
4. You should see text closely resembling the following:
[Application]
Title = BUFFALO "<Your Model number>" Updater Ver.x.x.x
WaitReboot = 480
WaitFormat = 500
[Target] ProductID = "<Your Model number's product ID>">
Name = "<Your Model number>"
[Flags]
VersionCheck = 1
5. You'll want to change the "VersionCheck = 1" value to 0 and then hit Enter a couple of times to go to new lines and add in the following:
[SpecialFlags]
Debug = 1
6. Once these changes are made you'll want to save the ini file.
7. Open the tsupdater or lsupdater file with the following icon next to it (some variations may occur): 
8. The firmware application window will open. Right click on the title bar of the firmware update window (Blue,green or gray in XP, Transparent in Windows 7 and Vista) and choose Debug (D). The resulting window will pop up:
9. Make sure the options in your window are checked exactly as shown above **NOTE**: You can also choose "Delete User-Config" To restore settings on the unit through the updater. You can also choose "rebuild partition table" to completely format the unit during the update. If you wish to format and you have noformating = 1 in the .ini file, change the 1 to a 0.
10. Click OK
11. Click Update
**NOTE** If you are having issues with the firmware update not finding the unit or you are getting errors please try these troubleshooting steps.
- Try resetting your unit by holding down the reset button
- 1. Boot your PC in to Safe Mode With Networking and attach the unit directly to your PC. This will prevent any firewalls, antivirus or softwares from preventing the updater from doing its job. Example: Updater cannot find the unit or pass authentication.
2. Hold the reset button while booting the unit which will boot the unit in to Emergency Mode (EM Mode). The reset button is on the back of the Linkstations and is behind the door underneath the LCD screen on the TeraStations.
3. When the unit boots (LinkStations - solid power light, TeraStations - When you see the host name of the unit) run the Nas Navigator. If the Nas Navigator cannot find the unit hold the reset button on the unit for 10 seconds and give it 1-2 minutes to reset. If the Nas Navigator finds the unit but the unit is at an IP other than 192.168.11.150, hold the reset button on the unit for 10 seconds and give it 1-2 minutes to reset. . Then set your computer's IP address to a static IP address of 192.168.11.1 with subnet 255.255.255.0. A default gateway is not required nor is DNS. Attach unit to Pc via ethernet. The unit should NOTE: If you don't know how to change your IP address on your computer you can find out how to do that for Windows (XP, Vista or 7). The Nas Navigator should now find the unit at 192.168.11.150. If the unit continues to receive 169.254.x.x address then simply set your PC's IP to a similar 169.254.<"same # here">.X address.
4. Perform regular steps to continue flashing firmware.
- If the Nas Navigator cannot find the unit, make sure to change out the Ethernet cable, make sure the Ethernet port on your Pc is enabled, try another Ethernet port or try a different computer.
Newer Models:
TeraStations - TS-QVHTL/R6, TS-WXTL/1D, TS-WXTL/R1, TS-XETL/R5,TS-IXTL/R5, TS-RIXTL/R5, TS-XTL/R5, TS-RXTL/R5, TS-6VHTL/R6, TS-8VHTL/R6,
LinkStations - LS-WXTL/R1,LS-CTL, LS-XTL, LS-CHL, LS-WSXTL/R1, LS-VTL, LS-WTGL/R1-V3, LS-WVTL/R1, LS-XHTL, LS-QVTL/R5, LS-QTL/R5
- Download the firmware for your respective unit and the Nas Navigator (http://www.buffalotech.com/support/getfile/nasnavi
-243wr.zip ). If you are unsure of your model then double check by posting on our forum. - Extract the files on to your desktop.
- Open up the tsupdater.ini or lsupdater.ini file (You may not see the "ini" file extension. It's file type is "Configuration File".) The icon you see will look like one of the following.
- (XP Icon
- ) (Vista Icon
- )
4. You should see text closely resembling the following:
[Application]
Title = BUFFALO "<Your Model number>" Updater Ver.x.x.x
WaitReboot = 480
WaitFormat = 500
[Target] ProductID = "<Your Model number's product ID>">
Name = "<Your Model number>"
[Flags]
VersionCheck = 1
NoFormatting = 1
5. You'll want to change the "VersionCheck = 1" value to 0 and then hit Enter a couple of times to go to new lines and add in the following:
[SpecialFlags]
Debug = 1
6. Once these changes are made you'll want to save the ini file.
7. Open the tsupdater or lsupdater file with the following icon next to it (some variations may occur):
8. The firmware application window will open. Right click on the title bar of the firmware update window (Blue,green or gray in XP, Transparent in Windows 7 and Vista) and choose Debug (D). The resulting window will pop up:
9. Make sure the options in your window are checked exactly as shown above **NOTE**: You can also choose "Delete User-Config" To restore settings on the unit through the updater. You can also choose "rebuild partition table" to completely format the unit during the update. If you wish to format and you have noformating = 1 in the .ini file, change the 1 to a 0.
10. Click OK
11. Click Update
**NOTE** If you are having issues with the firmware update not finding the unit or you are getting errors please try these troubleshooting steps.
- Try resetting your unit by following these steps.
Switch the unit to off and wait until the lights are off.
Hold the function button for 10 seconds while it is still off.
While still holding the function button after 10 seconds please flip the switch to on.
Once the function light begins to blink release the function button and press it again for one second.
Wait until the power light is solid and this will restore your unit.
**NOTE** If this reset process does not work with the TeraStations, try holding the reset button behind the door underneath the LCD screen for 10 seconds.
- 1. Boot your PC in to Safe Mode With Networking and attach the unit directly to your PC. This will prevent any firewalls, antivirus or softwares from preventing the updater from doing its job. Example: Updater cannot find the unit or pass authentication.
2. Hold the reset button while booting the unit which will boot the unit in to Emergency Mode (EM Mode). The reset button is on the back of the Linkstations and is behind the door underneath the LCD screen on the TeraStations.
3. When the unit boots (LinkStations - solid power light, TeraStations - When you see the host name of the unit) reset the unit and give it 1-2 minutes to reset. Run the Nas Navigator. Then set your computer's IP address to a static IP address of the same range that the unit received from your PC with the same subnet. A default gateway is not required nor is DNS. Attach unit to Pc via ethernet. The unit should NOTE: If you don't know how to change your IP address on your computer you can find out how to do that for Windows (XP, Vista or 7).
4. Perform regular steps to continue flashing firmware.
- If the Nas Navigator cannot find the unit, make sure to change out the Ethernet cable, make sure the Ethernet port on your Pc is enabled, try another Ethernet port or try a different computer.
Ok, I got the added lines in the ini file.
4. You should see text closely resembling the following:
[Application]
Title = BUFFALO "<Your Model number>" Updater Ver.x.x.x
WaitReboot = 480
WaitFormat = 500
[Target] ProductID = "<Your Model number's product ID>">
Name = "<Your Model number>"
[Flags]
VersionCheck = 1
NoFormatting = 1
5. You'll want to change the "VersionCheck = 1" value to 0 and then hit Enter a couple of times to go to new lines and add in the following:
[SpecialFlags]
Debug = 1
6. Once these changes are made you'll want to save the ini file.
7. Open the tsupdater or lsupdater file with the following icon next to it (some variations may occur):
8. The firmware application window will open. Right click on the title bar of the firmware update window (Blue,green or gray in XP, Transparent in Windows 7 and Vista) and choose Debug (D). The resulting window will pop up:
9. Make sure the options in your window are checked exactly as shown above **NOTE**: You can also choose "Delete User-Config" To restore settings on the unit through the updater. You can also choose "rebuild partition table" to completely format the unit during the update. If you wish to format and you have noformating = 1 in the .ini file, change the 1 to a 0.
10. Click OK
11. Click Update
How ever right clicking on the LSUpdate title bar never does bring up the sreen shown, I did however get the update to format the drive, it said that is was writing the firm ware, but how do I know that it work? Is there something else I need to be doing?
Thanks for any assistance.
