Storage

[vvesp]

Please explain the proccess of an Advanced RMA.

[rocci]

Hi there,

i had the same problem with an Linkstation Mini 2 x 500MB. After an update from 1.0.4 to 1.0.5 with no error messages the station came up with 6 blinks. I called the support and they said, this must be an harddisk error. I use the station with mirroring, so it should boot or go into EM with one disk. But nothing was possible.

Because i used the LS for an important data backup i had to retrieve the data. RMA with preserving the data was not possible in germany. So i opened the LS as described in different wikis. Then i connected both drives to a vmware linux system. Both drives were ok, no hardware error! 

After mounting the filesystems i retrieved all my data. Now i think during this firmware update the boot partition of the LS was corrupted, same problem is described from other users in the web during firmware update from 1.0.4 to 1.0.5 .

Now my question: Because i lost my warranty i need a hint to take the firmware files initrd.img, hdrootfs.img etc. and extract them tothe mounted partitions in a linux environment.

I think this should be possible. Because i saved all my data, i am able to init the hard disks or set them in an initial state with some tools. Buffalo Germany won't helpme, because i had to open the case. But i thin, a linkstationwith mirrored driveshas to be recoverable in some way without loosing all data.

Thanks for your help!

Regards, Roger

[jano]

I have exactly the same problem but i diid nothing. it just happended over night. the linkstation mini logo is blinking in blue and red (?) for several hours, then a small red led starts to blink or only the green is on. setting it to "off" does not work. if i take the power of and start it while pressing the function button, then release that button, wait 5 sec and press 5 sec again, the red, blue, and the linkstation buttons flash - thats all... i have bought the 2HDD raid 1 version to have my data extra save but now....

any idea? the link in this topic seems to be dead.

thnaks for your help!

[vvesp]

Jano,

This issue is a year and a half old for me so the details are a bit dim.

Basically, what had to happen was a new LS case was sent to me and I had to swap the the HDD from the old unit to the new.

It was not a straight forward operation as I remember having to have a tech support person help me re-initialize the new case once everything was put back together.

My suggestion to you would be that if your unit is still under the manufacturers warranty,  contact Buffalo directly.  If not under warranty I do not know what to tell you.

BTW,  the HDD inside the unit can be removed and mounted to a LINYX operating system so that the data may be recovered.

[JoshC]

Give our Tech Support line a call so we can work with you and figure this out.