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New Born
galanteg
Posts: 6
Registered: ‎02-11-2011
0
Accepted Solution

Can see files on LS duo via WebAccess but get "unable to open this internet site"

When I first got my Linkstation Duo, I set up port forwarding on my router and I was able to access my files via WebAccess just fine. Now, I can still log in via WebAccess and see my files and folders structure, but whenever I try to either download or open any file, I get the error message: "Unable to download file from IP address. Unable to open this Internet site. The requested site is either unavailable or cannot be found. Please try again later."

 

Now, I can also see the Linkstation via the NasNavi 2 software, but when I try to reset the IP (in an attempt to refresh it from my DHCP server), I get an error message saying the linkstation could not be found.

 

Help!

Tonka
Jotin
Posts: 4,189
Registered: ‎01-10-2009
0

Re: Can see files on LS duo via WebAccess but get "unable to open this internet site"

I can test it from this pc. What is your buffalonas.com name?

*****I no longer work for Buffalo and I am not an admin or mod but I'm still happy to help!******
-My products "LS-WVL, CS-WVL, WZR-HP-G450H, WZR-HP-G300NH x 2, WHR-HP-G54"
PC, Custom build-Win7 Pro 64bit, Vertex 2 SSD, GTX 285 OCX, 6GB DDR3 3x , i7 2.66ghz, BluRay
New Born
galanteg
Posts: 6
Registered: ‎02-11-2011
0

Re: Can see files on LS duo via WebAccess but get "unable to open this internet site"

Thanks! There is a folder that any user can see without logging in. The name is Galactica_NAS .

 

I also figured out the following:

 

a) anonymous access seems to work fine

b) user-specific access (including admin) can see all files and folders, BUT

c) users cannot actually download or open any files - but they can navigate the file structure

New Born
galanteg
Posts: 6
Registered: ‎02-11-2011
0

Re: Can see files on LS duo via WebAccess but get "unable to open this internet site"

Also, it seems that the readme.txt file I placed in the anonymous access folder will open, but the excel test file will still produce the same error.

Tonka
Jotin
Posts: 4,189
Registered: ‎01-10-2009
0

Re: Can see files on LS duo via WebAccess but get "unable to open this internet site"

The excel file worked for me. Do you want to give me a different type of test file and see if the error pops up?

*****I no longer work for Buffalo and I am not an admin or mod but I'm still happy to help!******
-My products "LS-WVL, CS-WVL, WZR-HP-G450H, WZR-HP-G300NH x 2, WHR-HP-G54"
PC, Custom build-Win7 Pro 64bit, Vertex 2 SSD, GTX 285 OCX, 6GB DDR3 3x , i7 2.66ghz, BluRay
New Born
galanteg
Posts: 6
Registered: ‎02-11-2011
0

Re: Can see files on LS duo via WebAccess but get "unable to open this internet site"

Wow, well that is super-weird. I just checked myself and now the excel file is working for me, too. Any idea why this might have happened?

New Born
galanteg
Posts: 6
Registered: ‎02-11-2011
0

Re: Can see files on LS duo via WebAccess but get "unable to open this internet site"

Oh, and also all the files that are non-anonymous are working now too....weird weird.