10-28-2008 10:23 AM
I am trying to upgrade the firmware on our terastation pro II isci (TS-RIGL/R5) box, but every time I run the tsupdater and it starts to search for the box it comes back with a message saying "Ts-Rigl that needs updating can't be found" we are currently running 1.01 and are trying to update to 1.16
any help would be appreciated.
Solved! Go to Solution.
10-28-2008 11:53 AM
Connect the Terastation directly to a PC with a network cable (cross over or staight) Set a static IP address on the network card of the PC to match the IP range of the Terastation, deactivate all Anti Virus and firewall software (these can block the broadcast packets which the updater needs to run) and then run the updater .exe file ;)
Let me know how you get on.
12-19-2008 04:20 PM
12-20-2008 01:27 PM
I did not find it on the support --> downloads page. I see links to get the firmware, utilities (NAS Navigator), documentation (manual, quick setup guide) and CD images but not the LSUpdater.exe.
01-09-2009 07:07 PM
Can someone help. I plugged directly to my computer. Ran the firmware program LSUpdater.exe and received a message from Windows that "BUFFALO LinkStation Updater has stopped working." check for a solution and close program or close program are the options.
I am running Vista sp 1. trying to update LinkStation Pro Duo from 3.07 to 3.08.
01-10-2009 06:08 PM
01-11-2009 02:29 AM
Hi. I am getting the same "BUFFALO LinkStation Updater has stopped working." error when trying to update the firmware to 2.11 for my HS-DH1000GL (a Linkstation Live) by using the LSUpdater.exe file that comes in the firmwire download. I have tried extracting the files then running, and still get the error message. I've tried using three different browsers (Internet Explorer 7.0 and 8.0, as well as Google Chrome) to download just in case it was the browser doing something funky, and then extracting the files and running the LSUpdater.exe This was tried both with Windows Live Onecare running and turned off under Windows Vista, as well as Kapersky running and turned off on Windows 7 Beta. I have also tried restarting the computers multiple times as well as actually uninstalling the antivirus programs, to no avail. All this was done both while the drive was connected to the router, and the drive plugged directly into my computer's ethernet port. I have also tried copying the entire extracted folder onto the Linkstation drive itself and running the LSUpdater.exe file from it, but still get the same error message. I have also searched in the browser management screen, but find no option anywhere for a firmware update. Does anyone have any idea how I can update the firmware for my drive?
Also, for reference, my problems with the drive seem to be slightly different from what others have experienced. Most people have reported not being able to see their files at all on their PS3. I have been able to access my movie files just fine since around July 2008, however, a few months ago, the movie files started jerking, pausing, and skipping. The video would continue running but the sound would stop, then everything would stop, then the sound would resume and then finally catch up to the video. It started off as a small problem, happening only a few times on a 40 or so minute movie file, but has reached the point where it does that every couple of minutes, making it really frustrating to watch anything. Hopefully once I can get this firmware installed, the problem will go away.
Thank you in advance for any advice you can give.