12-17-2009 05:12 PM
I bought a Buffalo drivestation HD-CX1.0TU2 hard disk drive about a month and it had been working fine until today. I was copying a video file to the HDD when windows explorer crashed and then the computer restarted. I had about 18gb of video files stored in the HDD and when I accessed the HDD, at first it seemed some of the files played fine in a media player and some of them were corrupted. However, later when I tried playing another video file from the HDD that had worked before it said the file is corrupted and so were all the other files in the HDD that worked when I checked them after the computer crashed.
When I tried deleting the corrupted files, but they always showed up again and then showed 0kb of size. And deleting those 0kb was not possible because it said the files were unreadable. Then I tried formatting the HDD but it always says "Windows was unable to complete the format", "the drive cannot be formatted". Also I can only choose NTFS format, there's no FAT or FAT32.
I also tried through Control Panel -> Administrative Tools -> Computer Management -> Disk Management; then select the HDD and select Properties -> Tools -> Error Checking: then tick the boxes "Automatically fix file system errors" and "Scan for and attempt recovery of bad sectors" and select "Start" but it just closes the "Error Checking" box and nothing happens.
I tried formatting the HDD also from the Disk Management section but it also says unable to format. Also, when I look the Properties of the HDD from Disk Management it says "File system: Raw" and not NTFS, FAT or FAT32.
I'd need some advice how the get the HDD working again, I can't access it and I can't format it. What to do?
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12-17-2009 05:16 PM
I forget to mention that in the "Computer Management" section it shows that the HDD's status is "healthy" despite it not being accessible, and cannot be formatted.
12-18-2009 04:05 AM - edited 12-18-2009 04:25 AM
I finally solved the problem myself after trying everything. I had to delete the previous partition and make a new partition and after that it was possible to format the HDD.
12-18-2009 04:31 AM
I solved it by going to Control Panel -> Administrative Tools -> Computer Management -> Disk Management and selecting the HDD, right-clicking and selecting Delete partition. After that the HDD disappears from My Computer but it still shows up at Disk Management, and you have to right-click it again and select create new partition. After this you can format the HDD and then it works again.
12-30-2009 08:51 AM
And now the same problem has struck again. I was trying to delete some files from the HDD and it said "cannot delete: the files are corrupted and unreadable" and after that it said the same thing about all files on the HDD when I tried to access them.
But this time delete partition and create new partition and then format doesn't work like it did earlier since it just says windows was unable to complete the format. I won't be buying Buffalo products in the future since they're so unreliable.
02-21-2010 09:43 PM
Hi can anyone help ?
I have the same access and formatting issues as mentioned above. I read in another post a possibe fix is to use the CD utilities.
I no longer have my CD but I have tried to download the image from the site - it however says serial invalid, but this is the serial on my box 55525190550802
can someone help me get the appropriate cd image for my DriveStation HD-CE1.OTU2