07-01-2011 09:52 PM - edited 07-02-2011 04:54 PM
I recently purchased this piece of hardware and to date I am VERY DISAPPOINTED in it. It will read and write disks only very sporadically. Sometimes it will read - sometimes it will not - the very same disk. Sometimes it will write to a Single Layer - sometimes it will not, same with DVD-RDL - sometimes yes, sometimes no. I have not even attempted to burn a Blu-ray disk yet. I am using Roxio 2010 and using this drive merely for backups. I Wonder if anybody has any suggestions, or did I just get a bum one and I should request an RMA?
Using Windows XP-SP3 with all updates installed. Yes, my machine meets the minimum specs listed under the "minimum specs" on the product datasheet. I am using USB 2, not USB 3.
Solved! Go to Solution.
07-14-2011 09:46 AM
I would try and reinstall the drivers for this device and or try another Pc. If this keeps happening then it is a problem with the device and you will need an RMA.