Author Topic: Why is cannot setup firmware TS-QVHL/E from USB recovery device?  (Read 2478 times)

mypock

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LCD displayed not show   "Recovery I41 PushFuncToStart" but the show displayed  is Boot from USB-HD only.

help me please.


Jotin

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Re: Why is cannot setup firmware TS-QVHL/E from USB recovery device?
« Reply #1 on: March 29, 2012, 09:00:49 am »

Did you switch the unit to USB boot? This unit cannot recover from a USB device. What issues are you having with this unit?


mypock

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Re: Why is cannot setup firmware TS-QVHL/E from USB recovery device?
« Reply #2 on: March 29, 2012, 09:49:36 am »

yes ,I swicth the unit to USB boot . This unit cannot setup firmware. LCD display  show " Boot from USB-HD only and LCD power blinking.

TS-QVHL/E or USB recovery device problem.Do you have solution if USB recovery device problem.


Jotin

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Re: Why is cannot setup firmware TS-QVHL/E from USB recovery device?
« Reply #3 on: March 29, 2012, 10:51:43 am »

This unit has no USB recovery. That switch is only for the WSS units. Please flip the switch back to HDD boot and allow the unit to boot. Is the unit behaving fine when this happens? What prompted you to switch this unit to USB boot? Where did you purchase this unit?


mypock

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Re: Why is cannot setup firmware TS-QVHL/E from USB recovery device?
« Reply #4 on: March 30, 2012, 12:27:20 am »

Ok,you not understand me. We are restart. I buy a new machine the model TS-QVHL/E ,so the new machine this model no have hard disk inside.

Hard drives are not included with this device. Before use, obtain hard drives and install them in the TeraStation. Firmware for installation is included on a USB recovery device. I use the supplied USB recovery device when performing setup for the first time, cannot setup success.

I setup from manual TS-QVHL/E setup guide. Do you have solution for me?


Jotin

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Re: Why is cannot setup firmware TS-QVHL/E from USB recovery device?
« Reply #5 on: March 30, 2012, 09:22:43 am »

We do not sell this device in this fashion in the USA. Where did you purchase this device? Maybe I can point you to the correct support.


mypock

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Re: Why is cannot setup firmware TS-QVHL/E from USB recovery device?
« Reply #6 on: March 30, 2012, 09:42:53 am »

I'm sorry. I buy device from thailand.


Jotin

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Re: Why is cannot setup firmware TS-QVHL/E from USB recovery device?
« Reply #7 on: March 30, 2012, 10:03:48 am »

Ah, that would be why. This is a USA forum. Here is the correct support line.

 

http://www.buffalo-asia.com/cgi-bin/contact/index.cgi?country=th

 

We do not sell the unit with no drives here in the USA so I have no idea how to help you with this.

 


mypock

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Re: Why is cannot setup firmware TS-QVHL/E from USB recovery device?
« Reply #8 on: March 30, 2012, 01:02:43 pm »

Ok, I'm sorry.

Thank you very so much.