Hi there,
Just got my new LS-QV8.0TL/R5 a few days ago. It's turning out to be much harder to use than I expected.
The current problem I'm having that I'm hoping someone can help with is locked files that I can't unlock.
I have the current firmware, 1.56.
The problem is affecting files that I transferred from an external USB drive to the Linkstation. Files that I transfer directly from my iMac over WiFi are not locked and I can rename and delete them once they're on the Linkstation normally.
Further, the files on the external USB drive are not actually locked. If I plug the same USB drive into my iMac instead of to the Linkstation, the files are not locked and I can rename and delete them. When I plug the drive into the Linkstation however, the files appear locked (including when I navigate to the attached USB drive via WebAccess or via the mounted volume in Finder). Unsurprisingly, when I copy them (via WebAccess or Finder) onto the Linkstation itself, this does not change.
Specifically, when I try to rename files in WebAccess, I get the message "No authority to write to the specified path", and the file is not renamed. When I navigate to the files in the Finder, clicking on them does not allow me to rename them. When I do "Get Info", the "Locked" checkbox is checked, and I can't uncheck it.
I tried removing the lock attribute with the chflags command in Terminal but got a "permission denied" error.
Any ideas on how to remove the lock attribute from the files on the Linkstation, or to change some setting to prevent them from getting the lock setting in the first place? I don't mind re-copying all the data if I can get it to not be locked (I guess conceivably I have to format the array to get rid of the locked files if there's no way to remove the attribute).
Please let me know if I can provide further details. Thank you in advance!