Author Topic: Linkstation Duo LS-WXL Error E13, E23, I12  (Read 6280 times)

chipshot

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Linkstation Duo LS-WXL Error E13, E23, I12
« on: December 05, 2011, 09:15:23 pm »

Product LS-WX1.0TL/R1

Firmware 1.24

NAS Navigator 2.24

Raid 1

 

Error:

E13:Error has occurred at RAID array 1. (2007/11/07 06:13:28)

E23:Disk 2 is removed from RAID array due to errors. (2007/11/07 06:13:09)

information:

I12:The RAID array works under degrade mode. (2007/11/07 06:13:19)

 

Error on Disk 2

 

Where do I go from here?


brian_nathaniel

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Re: Linkstation Duo LS-WXL Error E13, E23, I12
« Reply #1 on: December 06, 2011, 06:08:33 pm »

Try rebuilding the array on the unit.

 

System > Storage > RAID Array > array1 > Rebuild Array

 

If you don't see the option to rebuild the array, you may have to select disk two under Disks and rediscover or remove then rediscover first.

 

If the rebuild fails, then the HDD will need to be replaced, and the process above will need to be repeated once the replacement HDD is in.


chipshot

  • Calf
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Re: Linkstation Duo LS-WXL Error E13, E23, I12
« Reply #2 on: December 21, 2011, 07:32:51 pm »

Plugged in an external HDD (Western Digital My Passport Essential 500 GB USB 3.0/2.0) into the back of the unit, logged into the web interface, went to System, Storage, selected the external drive to format, selected xfs and clicked on format.

 

After formatting, navigated to Shared Folders, Folder Setup, verified Disk Backup is checked for USB Disk1 and other Shared Folders that are to be backed up to the external dive. Navigated to System, Backup, Backup Jobs, clicked Create New Job, selected backup schedule Immediate and Normal Backup.  Clicked Add in the Backup Folders, Selected backup source ie my other shared folders, selected backup destination, hit Add, then Apply.

 

3 hours later it has only backed up 45.8GB out of the 252 GB, then backup job tells me an error has occurred.  Where would one go to find a description of the error?


chipshot

  • Calf
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Re: Linkstation Duo LS-WXL Error E13, E23, I12
« Reply #3 on: December 22, 2011, 12:27:05 pm »

I was able to setup email notifications and here is the message received:

 

DISK Error Notification

HDD error occurred
Disk(s) the error occurred:USB Disk 1

(sdc) WRITE sector:379551343 count:1
Disk writing error
Some data may not be recoverable.
Immediate change of disk is recommended.


[LinkStationInformation]
 LinkStationName: LS-WXL7B2 (LS-WXL)
 Time: 2011/12/22 11:46:12

 

Their were about 15 of these types of messages with a few reporting different sectors.

 

 


davo

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Re: Linkstation Duo LS-WXL Error E13, E23, I12
« Reply #4 on: December 24, 2011, 06:23:55 am »

It looks like the USB HDD is failing. Connect it to a PC and run a SMART test with the western digital diagnotic tool.

PM me for TFTP / Boot Images / Recovery files  LSRecovery.exe file.

chipshot

  • Calf
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Re: Linkstation Duo LS-WXL Error E13, E23, I12
« Reply #5 on: January 30, 2012, 06:15:57 am »

Unable to run SMART test on USB drive that has been XFS formatted.